Front Office Manager Jobs in Gretna, NE
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Omaha, NE (19 miles from Gretna, NE)
- 6 hours ago
- Omaha, NE (19 miles from Gretna, NE)
- 6 hours ago
The Guest Services Manager is responsible for building a strong Guest Services team - hiring, scheduling, Associate development and training, and team building....
- La Vista, NE (10 miles from Gretna, NE)
- 1 day ago
- La Vista, NE (10 miles from Gretna, NE)
- 1 day ago
Hotel: La Vista Embassy Suites 12520 Westport Parkway La Vista, NE 68128 Full time Compensation: $18.50 Hourly Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence...
- La Vista, NE (10 miles from Gretna, NE)
- 7 days ago
- La Vista, NE (10 miles from Gretna, NE)
- 7 days ago
Hotel: La Vista Embassy Suites 12520 Westport Parkway La Vista, NE 68128 Full time Compensation: $61,814.00 Annual Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence...
- La Vista, NE (10 miles from Gretna, NE)
- 7 days ago
- La Vista, NE (10 miles from Gretna, NE)
- 7 days ago
Hotel: La Vista Embassy Suites 12520 Westport Parkway La Vista, NE 68128 Hotel Guest Services Manager Full time Compensation: $61,814.00 Annual Atrium SPIRIT where teamwork, passion and appreciation...
- Omaha, NE (19 miles from Gretna, NE)
- 30+ days ago
- Omaha, NE (19 miles from Gretna, NE)
- 30+ days ago
service aides/bell staff, concierge staff and PBX operators....
Front Office Manager - Hilton Omaha
- Omaha, NE (19 miles from Gretna, NE)
- 60+ days ago
- Omaha, NE (19 miles from Gretna, NE)
- 60+ days ago
A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Demographic Data for Gretna, NE
Moving to Gretna, NE? Find some basic demographic data about Gretna, NE below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Gretna, NE
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Gretna, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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