Front Office Manager Jobs in Brentwood, MD
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
FT Assistant Front End Manager - Front End - 0300
- Columbia, MD (18 miles from Brentwood, MD)
- 18 hours ago
- Columbia, MD (18 miles from Brentwood, MD)
- 18 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 373823 Address: USA-MD-Columbia-8805 Centre Park Drive Store Code: GF - Store Admin (2501176) Who is Giant? With over 2 million...
- Mc Lean, VA (15 miles from Brentwood, MD)
- 1 day ago
- Mc Lean, VA (15 miles from Brentwood, MD)
- 1 day ago
Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....
Front Office Supervisor ($21/hr) - The Watermark Hotel
- Tysons, VA (14 miles from Brentwood, MD)
- 1 day ago
- Tysons, VA (14 miles from Brentwood, MD)
- 1 day ago
Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....
Resident Services Manager - The Gantry & Theory
- Washington, DC (5 miles from Brentwood, MD)
- 1 day ago
- Washington, DC (5 miles from Brentwood, MD)
- 1 day ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
- McLean, VA (11 miles from Brentwood, MD)
- 2 days ago
- McLean, VA (11 miles from Brentwood, MD)
- 2 days ago
This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality....
- Annapolis, MD (22 miles from Brentwood, MD)
- 6 days ago
- Annapolis, MD (22 miles from Brentwood, MD)
- 6 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered....
- Falls Church, VA (11 miles from Brentwood, MD)
- 7 days ago
- Falls Church, VA (11 miles from Brentwood, MD)
- 7 days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
Front Office Supervisor AC Washington D.C. Capitol Hill/Navy Yard
- Washington, DC (5 miles from Brentwood, MD)
- 8 days ago
- Washington, DC (5 miles from Brentwood, MD)
- 8 days ago
We are hiring a Front Office Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the...
- Washington, DC (5 miles from Brentwood, MD)
- 9 days ago
- Washington, DC (5 miles from Brentwood, MD)
- 9 days ago
Front Office Supervisor Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 8,265 current hospitality jobs what where Front Office...
- National Harbor, MD (9 miles from Brentwood, MD)
- 9 days ago
- National Harbor, MD (9 miles from Brentwood, MD)
- 9 days ago
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
- McLean, VA (11 miles from Brentwood, MD)
- 10 days ago
- McLean, VA (11 miles from Brentwood, MD)
- 10 days ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
- Arlington, VA (8 miles from Brentwood, MD)
- 10 days ago
- Arlington, VA (8 miles from Brentwood, MD)
- 10 days ago
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
- Washington, DC (5 miles from Brentwood, MD)
- 14 days ago
- Washington, DC (5 miles from Brentwood, MD)
- 14 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Washington, DC (5 miles from Brentwood, MD)
- 14 days ago
- Washington, DC (5 miles from Brentwood, MD)
- 14 days ago
The Guest Services Manager will oversee the Concierge and Guest Services team by providing on hands support and leadership....
- Reston, VA (21 miles from Brentwood, MD)
- 15 days ago
- Reston, VA (21 miles from Brentwood, MD)
- 15 days ago
Office Manager for the grand opening of JW Marriott Reston Station this Fall!...
Demographic Data for Brentwood, MD
Moving to Brentwood, MD? Find some basic demographic data about Brentwood, MD below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Brentwood, MD
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Brentwood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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