Front Office Manager Jobs in Scarborough, ME
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Seasonal Flex
- Global Partners LP
- Saco, ME (7 miles from Scarborough, ME)
- 2 days ago
- Saco, ME (7 miles from Scarborough, ME)
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- SSH Tru Portland LLC
- South Portland, ME (3 miles from Scarborough, ME)
- 30+ days ago
- South Portland, ME (3 miles from Scarborough, ME)
- 30+ days ago
This role assists in leading the front desk team, ensuring smooth operations, and delivering outstanding guest service....
In Person- SSH DT Portland LLC
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
This role ensures outstanding guest service, effective team leadership, and smooth front desk performance....
In PersonFront Desk Supervisor - Moxy & Residence Inn Portland Thompson's Point (Opening Summer 2026)
- Colwen Hotels
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
experience Why You’ll Love This Role: You’ll be part of a brand-new hotel opening —build the team, culture, and standards from scratch A unique leadership role that blends front office operations + guest...
In Person- Crestline Hotels & Resorts, LLC
- Portland, ME (6 miles from Scarborough, ME)
- 45+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 45+ days ago
Pay Starting At: $24.00/hour Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
In Person- Global Partners LP
- Wells, ME (23 miles from Scarborough, ME)
- 90+ days ago
- Wells, ME (23 miles from Scarborough, ME)
- 90+ days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonDemographic Data for Scarborough, ME
Moving to Scarborough, ME? Find some basic demographic data about Scarborough, ME below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Scarborough, ME
Highest Education Level
Front Office Managers in Scarborough, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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