Front Office Manager Jobs in Shepherdsville, KY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Customer Service - Front End Manager
- Jeffersonville, IN (24 miles from Shepherdsville, KY)
- 1 day ago
- Jeffersonville, IN (24 miles from Shepherdsville, KY)
- 1 day ago
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
- Louisville, KY (20 miles from Shepherdsville, KY)
- 15 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 15 days ago
Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
- Louisville, KY (20 miles from Shepherdsville, KY)
- 30+ days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 30+ days ago
Employee Perks! Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 30+ days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 30+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 60+ days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 60+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
Demographic Data for Shepherdsville, KY
Moving to Shepherdsville, KY? Find some basic demographic data about Shepherdsville, KY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Shepherdsville, KY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Shepherdsville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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