Front Office Manager Jobs in Honolulu, HI
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager....
Overnight Front Desk Supervisor
- Kapolei, HI (15 miles from Honolulu, HI)
- 6 days ago
- Kapolei, HI (15 miles from Honolulu, HI)
- 6 days ago
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...
As a Guest Experience Manager (GEM), you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a...
operations....
Handles Assistant Manager related responsibilities with Japanese speaking guests and partnering with Front Office Manager on projects to enhance service to Japanese guests during their stay....
Restaurant Guest Service Manager (Restaurant Assistant Manager), $71,000 - $95,100
- Kapolei, HI (15 miles from Honolulu, HI)
- 24 days ago
- Kapolei, HI (15 miles from Honolulu, HI)
- 24 days ago
service and cast development Demonstrated ability to improve operational processes and efficiencies Demonstrated strong partnering, organizational, and decision-making skills Demonstrated focus on...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Honolulu, HI
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »