Front Office Manager Jobs in Winter Garden, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 18 hours ago
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 18 hours ago
ELS is hiring for the position of Guest Services Supervisor in Kissimmee, Florida. JOB SUMMARY This position is responsible for assisting in the day-to-day operation of the Resort....
Title: Guest Services Supervisor - Club Wyndham Bonnet Creek
- Orlando, FL (12 miles from Winter Garden, FL)
- 1 day ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 1 day ago
How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations....
Guest Services Supervisor - Club Wyndham Bonnet Creek
- Orlando, FL (12 miles from Winter Garden, FL)
- 2 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 2 days ago
How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations....
Front Office Supervisor - Embassy Suites by Hilton Orlando Airport
- Orlando, FL (12 miles from Winter Garden, FL)
- 5 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 5 days ago
Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants, and other departments with any questions or requests....
Front Office Manager- TownPlace Suites Sea World
- Orlando, FL (12 miles from Winter Garden, FL)
- 9 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 9 days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Assistant Manager - Guest Services
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 11 days ago
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 11 days ago
Assistant Manager - Guest Services Marriott International, Inc - 4.0 Kissimmee, FL Job Details Full-time $25.02 - $25.48 an hour 1 day ago Benefits Commuter assistance Paid parental leave Health savings...
Senior Manager of Guest Services
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 13 days ago
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 13 days ago
The Sr Manager - Guest Services will be responsible for bringing the brand promise to life in all front-of-house service departments in medium to large resorts with moderately complex or high-volume...
Front Office Supervisor - DoubleTree by Hilton Orlando
- Lake Buena Vista, FL (12 miles from Winter Garden, FL)
- 13 days ago
- Lake Buena Vista, FL (12 miles from Winter Garden, FL)
- 13 days ago
Our 5+ team members report directly to the Front Office Manager. The ideal candidate holds 2+ years as a Guest Service Agent within hospitality. Experience with OnQ is preferred....
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 14 days ago
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Assistant Manager - Guest Services (Front Desk)
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 14 days ago
- Kissimmee, FL (20 miles from Winter Garden, FL)
- 14 days ago
The Assistant Manager - Guest Services will be responsible for bringing the brand promise to life in guest service departments....
Assistant Guest Service Manager
- Orlando, FL (12 miles from Winter Garden, FL)
- 14 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 14 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Orlando, FL (12 miles from Winter Garden, FL)
- 22 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 22 days ago
Effectively trains guest service agents on proper front desk procedures....
Front Office Supervisor - Waldorf Astoria Orlando
- Orlando, FL (12 miles from Winter Garden, FL)
- 23 days ago
- Orlando, FL (12 miles from Winter Garden, FL)
- 23 days ago
service and financial profitability....
Demographic Data for Winter Garden, FL
Moving to Winter Garden, FL? Find some basic demographic data about Winter Garden, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Winter Garden, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Winter Garden, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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