Front Office Manager Jobs in Orlando, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
SEASONAL POSITION At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in...
Front Office Manager - Signia by Hilton Orlando Bonnet Creek
- Orlando, FL
- 1 day ago
- Orlando, FL
- 1 day ago
The Signia by Hilton Orlando Bonnet Creek is seeking a Front Office Manager to join their team!...
- Winter Garden, FL (12 miles from Orlando, FL)
- 2 days ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 2 days ago
Inspire and empower the Guest Services TEAM to embody excellence, fostering repeat business through outstanding leadership....
Front Office Manager - DoubleTree by Hilton Orlando
- Lake Buena Vista, FL (15 miles from Orlando, FL)
- 2 days ago
- Lake Buena Vista, FL (15 miles from Orlando, FL)
- 2 days ago
Our 5+ team members report directly to the Front Office Manager....
Front Office Supervisor - Embassy Suites by Hilton Orlando Airport
- Orlando, FL
- 2 days ago
- Orlando, FL
- 2 days ago
We have 20+ team members report to our Front Office Manager. The ideal candidate holds 2+ years as a Guest Service Agent with OnQ experience....
Assists with training guest service team members....
Job Description: Guest Experience Manager-M&MS Orlando, FL On-site The Guest Experience Manager will lead a team of Associates in our M&MS Retail Store to deliver all sales commitments while...
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Responsibilities Responsibilities Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests....
Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
Guest Services Manager (Operations Supervisor) Harry P. Leu Gardens, Orlando Closing Date: May 02,2025 Guest Services Manager (City of Orlando: Leu Gardens Operations Supervisor) Inspire. Welcome....
As the Front Desk Supervisor, you will: Step in as Manager on Duty during the absence of the Director and Front Office Manager by supervising the Front Desk, Night Auditors, and Guest Service Agents...
- Lake Buena Vista, FL (15 miles from Orlando, FL)
- 13 days ago
- Lake Buena Vista, FL (15 miles from Orlando, FL)
- 13 days ago
Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service....
- Belle Isle, FL (5 miles from Orlando, FL)
- 19 days ago
- Belle Isle, FL (5 miles from Orlando, FL)
- 19 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Winter Park, FL (3 miles from Orlando, FL)
- 20 days ago
- Winter Park, FL (3 miles from Orlando, FL)
- 20 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Orlando, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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