Front Office Manager Jobs in Lake Mary, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
POSITION: Resident Services Manager (Full-time, Non-Exempt) DIRECT REPORT: Community Manager SUMMARY As a Resident Services Manager, you are primarily responsible for providing excellent customer...
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
As the Front Desk Supervisor, you will: Step in as Manager on Duty during the absence of the Director and Front Office Manager by supervising the Front Desk, Night Auditors, and Guest Service Agents...
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager....
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
Services personnel Coordinates the distribution of hotel information to Guest Services employees and the maintenance of all Guest Services logs Evaluate individual employee training needs and requirements...
Overnight Front Desk Supervisor Full-Time
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one...
- Orlando, FL (15 miles from Lake Mary, FL)
- 6 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 6 days ago
S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall...
Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek
- Orlando, FL (15 miles from Lake Mary, FL)
- 12 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 12 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
Assistant Supervisor, Guest Services
- Orlando, FL (15 miles from Lake Mary, FL)
- 23 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 23 days ago
At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job....
- Orlando, FL (15 miles from Lake Mary, FL)
- 29 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 29 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front Office Supervisor - Waldorf Astoria Orlando
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
service and financial profitability....
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Assistant Guest Service Manager
- Orlando, FL (15 miles from Lake Mary, FL)
- 45+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 45+ days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Orlando, FL (15 miles from Lake Mary, FL)
- 45+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 45+ days ago
Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
- Orlando, FL (15 miles from Lake Mary, FL)
- 60+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 60+ days ago
Administrative Support: Support Front Office Manager in preparing reports, tracking key performance metrics, and ensuring front desk compliance with company policies....
Front Office Manager- TownPlace Suites Sea World
- Orlando, FL (15 miles from Lake Mary, FL)
- 60+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 60+ days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Demographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Lake Mary, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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