Front Office Manager Jobs in Dover, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Assistant Guest Service Manager
- Tampa, FL (14 miles from Dover, FL)
- 5 days ago
- Tampa, FL (14 miles from Dover, FL)
- 5 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Tampa, FL (14 miles from Dover, FL)
- 11 days ago
- Tampa, FL (14 miles from Dover, FL)
- 11 days ago
The Front Office Supervisor will supervise front desk staff assign and instruct guest service agents in the details of work use management skills to resolve guest concerns and relocations handle emergencies...
- Tampa, FL (14 miles from Dover, FL)
- 30+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 30+ days ago
Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
- Tampa, FL (14 miles from Dover, FL)
- 30+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 30+ days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Front Desk Supervisor Marriott Tampa Westshore
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
The ideal candidate will have previous experience in a front desk or customer service role, with strong leadership skills and a passion for providing exceptional guest service....
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Dover, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Education Experience
- Employee Development
- Budgets
- Coaching
- Inventory Management
- Regulations
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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