Front Office Manager Jobs in Coral Gables, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 5 days ago
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 5 days ago
JOB Posting JOB TITLE: Guest Services Supervisor DEPARTMENT: Front Office/Store REPORTS TO: General Manager POSITION PURPOSE: The Guest Services Supervisor is responsible for inspiring, developing,...
Guest Experience Manager, Four Seasons Jet
- Miami, FL (5 miles from Coral Gables, FL)
- 11 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 11 days ago
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company....
Assistant Guest Service Manager
- Miami, FL (5 miles from Coral Gables, FL)
- 16 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 16 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Aventura, FL (17 miles from Coral Gables, FL)
- 17 days ago
- Aventura, FL (17 miles from Coral Gables, FL)
- 17 days ago
Previous Guest Relations and Front Office experience in a hotel required. Possess outstanding guest services skills and leadership capability....
- Miami, FL (5 miles from Coral Gables, FL)
- 22 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 22 days ago
Job Description Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external...
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 23 days ago
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 23 days ago
Trump International Beach Resort 18001 Collins Avenue Sunny Isles Beach, FL 33160 360 Room Resort Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Full-Time Job Details Job...
- Pembroke Pines, FL (18 miles from Coral Gables, FL)
- 23 days ago
- Pembroke Pines, FL (18 miles from Coral Gables, FL)
- 23 days ago
Service experience in the guest services, front desk, or related professional area....
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 23 days ago
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 23 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Miami, FL (5 miles from Coral Gables, FL)
- 23 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 23 days ago
Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting...
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 28 days ago
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 28 days ago
Trump International Beach Resort 18001 Collins Avenue Sunny Isles Beach, FL 33160 360 Room Resort Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Full-Time Overnight Job...
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 30+ days ago
- Dania Beach, FL (24 miles from Coral Gables, FL)
- 30+ days ago
Check opening house count and establish rate to be quoted during the day with the reservations manager and the front office manager. Hire, train and develop staff....
- Miami, FL (5 miles from Coral Gables, FL)
- 30+ days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 30+ days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 45+ days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 45+ days ago
A successful Front Office Manager has previous experience managing a high-volume, elevated and customer driven boutique property....
Overnight Front Desk Supervisor
- Miami, FL (5 miles from Coral Gables, FL)
- 45+ days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 45+ days ago
Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries....
Front Office Supervisor - FL - On Site
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 60+ days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 60+ days ago
Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns....
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Coral Gables, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Coral Gables, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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