Front Office Manager Jobs in Claymont, DE
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Philadelphia, PA (18 miles from Claymont, DE)
- 1 day ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 1 day ago
You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...
Front Desk Supervisor - Metterra and Varscona Hotels on Whyte
- Philadelphia, PA (18 miles from Claymont, DE)
- 1 day ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 1 day ago
At Metterra and Varscona Hotels on Whyte, we are looking for our next great team member to join us on our Guest Services team....
Front Office Manager Residence Inn Wilmington
- Wilmington, DE (6 miles from Claymont, DE)
- 6 days ago
- Wilmington, DE (6 miles from Claymont, DE)
- 6 days ago
Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive...
- Plymouth Meeting, PA (23 miles from Claymont, DE)
- 11 days ago
- Plymouth Meeting, PA (23 miles from Claymont, DE)
- 11 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- New Castle, DE (13 miles from Claymont, DE)
- 13 days ago
- New Castle, DE (13 miles from Claymont, DE)
- 13 days ago
Guest Experience Manager at CAVA Guest Experience Manager at CAVA in New Castle, Delaware Posted in Other 16 days ago. Job Description: Guest Experience Manager(Hourly Manager) At CAVA, we love...
Reception Manager - Philadelphia
- Philadelphia, PA (18 miles from Claymont, DE)
- 14 days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 14 days ago
Job Description Job Title: Reception Manager Location: Philadelphia, PA Reporting to: Guest Experience Manager 'GEM' Position Overview Setting the Standard for Exceptional Guest Experiences As the...
Finneran Pavilion Guest Services Supervisor
- Villanova, PA (17 miles from Claymont, DE)
- 19 days ago
- Villanova, PA (17 miles from Claymont, DE)
- 19 days ago
Department: 730-Athl - The Pavilion Position Summary: As a member of the Villanova University Athletics staff, the Guest Services Staff Supervisor plays a vital role in maximizing the game day experience...
- Middle City West, PA (17 miles from Claymont, DE)
- 22 days ago
- Middle City West, PA (17 miles from Claymont, DE)
- 22 days ago
Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
- Philadelphia, PA (18 miles from Claymont, DE)
- 25 days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 25 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Guest Services Manager - Kimpton Hotel Palomar Philadelphia
- Philadelphia, PA (18 miles from Claymont, DE)
- 30+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 30+ days ago
**What You'll Do** Responsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff....
- Philadelphia, PA (18 miles from Claymont, DE)
- 45+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 45+ days ago
What You'll Do Responsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff....
- Philadelphia, PA (18 miles from Claymont, DE)
- 45+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 45+ days ago
What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team....
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
Demographic Data for Claymont, DE
Moving to Claymont, DE? Find some basic demographic data about Claymont, DE below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Claymont, DE
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Claymont, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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