Front of House Manager Jobs in Norfolk, VA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Chesapeake, VA (7 miles from Norfolk, VA)
- 13 hours ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 13 hours ago
WHAT YOU'LL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
Store - VA BCH-RED MILLS, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Chesapeake, VA (8 miles from Norfolk, VA)
- 1 day ago
- Chesapeake, VA (8 miles from Norfolk, VA)
- 1 day ago
WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
- Suffolk, VA (21 miles from Norfolk, VA)
- 1 day ago
- Suffolk, VA (21 miles from Norfolk, VA)
- 1 day ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Weekend and closing Customer Experience manager
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
Store - VA BCH-SUFFOLK, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 2 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 2 days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Virginia Beach, VA (19 miles from Norfolk, VA)
- 2 days ago
- Virginia Beach, VA (19 miles from Norfolk, VA)
- 2 days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 4 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 4 days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
- Hampton, VA (14 miles from Norfolk, VA)
- 4 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 4 days ago
This is the place to start the next phase of your restaurant management career....
Restaurant Manager - Milk & Honey Hampton
- Hampton, VA (14 miles from Norfolk, VA)
- 6 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 6 days ago
Oversee daily operations, ensuring smooth and efficient service, impeccable food quality, and a welcoming atmosphere....
Restaurant Manager - Wiseguy Pizza Atlantic Park
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
As a Restaurant Manager, you'll be at the heart of our operation, leading a team that shares your passion for authentic, old-world pies....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
Overnight Shift Manager - Now Hiring McDonald's 30 days ago Shift Manager - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're...
- Portsmouth, VA (5 miles from Norfolk, VA)
- 9 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 9 days ago
$15 - $17/hour Your qualities: Honest, energetic and fun Positive and love to smile Take real pride in your work Dependable and punctual High standards for yourself and your coworkers Love to...
- Newport News, VA (14 miles from Norfolk, VA)
- 9 days ago
- Newport News, VA (14 miles from Norfolk, VA)
- 9 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Norfolk, VA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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