Front of House Manager Jobs in Wilmington, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
PM - Restaurant Supervisor Sunday and Monday
- Schulte Companies
- Wilmington, NC
- 13 days ago
- Wilmington, NC
- 13 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Restaurant Supervisor to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service...
In Person- McDonalds
- Burgaw, NC (20 miles from Wilmington, NC)
- 16 days ago
- Burgaw, NC (20 miles from Wilmington, NC)
- 16 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In PersonJob Description: THE RESTAURANT & OPERATIONS MANAGER : provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results...
In Person- McDonalds
- Supply, NC (24 miles from Wilmington, NC)
- 25 days ago
- Supply, NC (24 miles from Wilmington, NC)
- 25 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In Person$15 Starting Pay for Shift Manager Trainee
- McDonalds
- Burgaw, NC (20 miles from Wilmington, NC)
- 26 days ago
- Burgaw, NC (20 miles from Wilmington, NC)
- 26 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In Person- KFC
- Leland, NC (7 miles from Wilmington, NC)
- 26 days ago
- Leland, NC (7 miles from Wilmington, NC)
- 26 days ago
Clear career path with opportunities to move into Assistant Manager and Restaurant Manager roles....
In Personmanagement experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
In PersonManagement experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
In Person- Troon
- Southport, NC (21 miles from Wilmington, NC)
- 29 days ago
- Southport, NC (21 miles from Wilmington, NC)
- 29 days ago
Job Description The Restaurant Manager is a key member of the management team and is directly responsible for the oversight of restaurant operations on the property....
In Person- Dunkin'
- Southport, NC (21 miles from Wilmington, NC)
- 30+ days ago
- Southport, NC (21 miles from Wilmington, NC)
- 30+ days ago
We are looking for a Restaurant Manager to help manage our Dunkin' Team!...
In Person- McDonalds
- Hampstead, NC (20 miles from Wilmington, NC)
- 30+ days ago
- Hampstead, NC (20 miles from Wilmington, NC)
- 30+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In Person$15.50 Starting Pay for Shift Manager
- McDonalds
- Rocky Point, NC (15 miles from Wilmington, NC)
- 30+ days ago
- Rocky Point, NC (15 miles from Wilmington, NC)
- 30+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In PersonIf you're ready to take the next step in your restaurant management career, our Shift Manager position is the right place to do it....
In Person- Burger King
- Leland, NC (7 miles from Wilmington, NC)
- 60+ days ago
- Leland, NC (7 miles from Wilmington, NC)
- 60+ days ago
In this role, you'll lead Team Members during your assigned shifts, ensuring food quality, service speed, cleanliness, and safety standards are consistently met....
In PersonHOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
In PersonDemographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Wilmington, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Restaurant Operations
- Front of House
- Food Quality
- Labor Cost Management
- Guest Relations
- Food Cost Management
- Back of House
- Quality of Service
- Guest Service
- Casual Dining
- Food and Beverage Management
- OpenTable
- Restaurant Management
- Motivating
- Hospitality Management
- Firing
- Labor Law
- Food Handling
- Food Safety
- Sanitation
- Directing
- Cost Management
- Complaint Resolution
- Long-Term Disability
- Retail Management
- Energetic
- Staffing
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Retail
- Math
- Coaching
- Events
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Employee Development
- English
- Policy Development
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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