Front of House Manager Jobs in Matthews, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Avolta
- Charlotte, NC (13 miles from Matthews, NC)
- 1 hour ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 hour ago
management operations....
In Person- Bob Evans
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
& local marketing programs Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests, investigating and resolving food...
In Person- Flower Child
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
Compensation Range $58,000 - $62,000 / year Apply Today Hiring – Restaurant Manager Hiring Immediately Why Flower Child?...
In Person- Sonic Drive-In
- Indian Trail, NC (5 miles from Matthews, NC)
- 3 days ago
- Indian Trail, NC (5 miles from Matthews, NC)
- 3 days ago
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at...
In Person- Fulenwider Enterprises
- Fort Mill, SC (17 miles from Matthews, NC)
- 7 days ago
- Fort Mill, SC (17 miles from Matthews, NC)
- 7 days ago
Job DetailsJob Location: Taco Bell 9915 Charlotte Hwy, Fort Mill, SC 29707 | 22180 - Fort Mill, SC 29707Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants,...
In Person- Five Guys
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In PersonStarbucks Multi Unit Cafe Manager, Charlotte, #300
- Gopuff
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
Gopuff is seeking a Multi-Unit Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. This role is an exciting and fast-paced...
In Person- Kimpton Hotels & Restaurants
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 12 days ago
Lead a well-rounded and knowledgeable front-of-house team....
In Person- Dunkin'
- Rock Hill, SC (23 miles from Matthews, NC)
- 13 days ago
- Rock Hill, SC (23 miles from Matthews, NC)
- 13 days ago
We are looking for a Restaurant Manager to help manage our Dunkin' Team!...
In Person- PSA Airlines
- Charlotte, NC (13 miles from Matthews, NC)
- 13 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 13 days ago
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
In PersonFront Line Manager in Training
- CarMax
- Charlotte, NC (13 miles from Matthews, NC)
- 14 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 14 days ago
7171 - Gastonia - 1600 Remount Rd, Gastonia, North Carolina, 28054 CarMax, the way your career should be! Position Overview As a Front-Line Manager in Training, you will participate in a...
In Person- McDonalds
- Locust, NC (22 miles from Matthews, NC)
- 14 days ago
- Locust, NC (22 miles from Matthews, NC)
- 14 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In PersonRestaurant Manager at STIR Charlotte
- STIR
- Charlotte, NC (13 miles from Matthews, NC)
- 14 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 14 days ago
Manager Minimum of 1 year management experience in an upscale casual dining restaurant A degree in Hospitality Management, or similar, is preferred You are good with numbers You can coach and develop...
In Person- Five Guys
- Concord, NC (22 miles from Matthews, NC)
- 15 days ago
- Concord, NC (22 miles from Matthews, NC)
- 15 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In Person- Shake Shack
- Charlotte, NC (13 miles from Matthews, NC)
- 16 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 16 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
In PersonDemographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Matthews, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Restaurant Operations
- Front of House
- Food Quality
- Labor Cost Management
- Guest Relations
- Food Cost Management
- Back of House
- Quality of Service
- Guest Service
- Casual Dining
- Food and Beverage Management
- OpenTable
- Restaurant Management
- Motivating
- Hospitality Management
- Firing
- Labor Law
- Food Handling
- Food Safety
- Sanitation
- Directing
- Cost Management
- Complaint Resolution
- Long-Term Disability
- Retail Management
- Energetic
- Staffing
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Retail
- Math
- Coaching
- Events
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Employee Development
- English
- Policy Development
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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