Front of House Manager Jobs in Durham, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Cary, NC (17 miles from Durham, NC)
- 1 hour ago
- Cary, NC (17 miles from Durham, NC)
- 1 hour ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Front Office Coordinator - Raleigh (Leesville), NC
- Raleigh, NC (21 miles from Durham, NC)
- 6 hours ago
- Raleigh, NC (21 miles from Durham, NC)
- 6 hours ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
Front Office Coordinator Float - North Carolina
- Raleigh, NC (18 miles from Durham, NC)
- 11 hours ago
- Raleigh, NC (18 miles from Durham, NC)
- 11 hours ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our...
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
Late Night Shift Manager *Must be willing to work late nights and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a...
Shift Manager / Hourly Manager
- Mebane, NC (22 miles from Durham, NC)
- 6 days ago
- Mebane, NC (22 miles from Durham, NC)
- 6 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
- Pittsboro, NC (20 miles from Durham, NC)
- 6 days ago
Opening Shift Manager *Must be willing to work early mornings and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
- Chapel Hill, NC (8 miles from Durham, NC)
- 7 days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 7 days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
Express Employment Professionals is hiring a Front Office Coordinator for a Non-profit in Chapel Hill, NC working 30 hours/week Administrative Responsibilities including: answering phones entering...
Client Services Manager - Assistant Manager - Aventon Nora
- Raleigh, NC (21 miles from Durham, NC)
- 9 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 9 days ago
Client Services Manager - Assistant Manager How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement...
- Cary, NC (17 miles from Durham, NC)
- 9 days ago
- Cary, NC (17 miles from Durham, NC)
- 9 days ago
They also monitor food quality and speed of service ensuring a positive member and guest experience....
Shift Manager, Customer Services
- Morrisville, NC (10 miles from Durham, NC)
- 10 days ago
- Morrisville, NC (10 miles from Durham, NC)
- 10 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- Wake Forest, NC (19 miles from Durham, NC)
- 12 days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 12 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Sr Lead Customer Experience Manager
- Raleigh, NC (21 miles from Durham, NC)
- 12 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 12 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Durham, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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