Front of House Manager Jobs in Rochester, NY
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Victor, NY (15 miles from Rochester, NY)
- 2 hours ago
- Victor, NY (15 miles from Rochester, NY)
- 2 hours ago
Senior Restaurant Manager is a lead front-of-house management role....
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Dunkin Restaurant Manager Sweden/Brockport
- Brockport, NY (15 miles from Rochester, NY)
- 4 days ago
- Brockport, NY (15 miles from Rochester, NY)
- 4 days ago
Dunkin Restaurant Manager Sweden/Brockport Brockport, NY ( Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees....
- Webster, NY (9 miles from Rochester, NY)
- 5 days ago
- Webster, NY (9 miles from Rochester, NY)
- 5 days ago
Apply Job Type Full-time, Part-time Description Tired of smelling like a french fry? Love working in a restaurant, but looking for a better quality of life? Ready for a career move into entry...
Customer Experience Manager- Victor 475
- Victor, NY (15 miles from Rochester, NY)
- 5 days ago
- Victor, NY (15 miles from Rochester, NY)
- 5 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Victor, NY (15 miles from Rochester, NY)
- 8 days ago
- Victor, NY (15 miles from Rochester, NY)
- 8 days ago
Shift SupervisorOpportunity Awaits!Carrols owns and operatesmore than 800 Burger King Restaurants, and we need great leaders onour team!What Does a SHIFT SUPERVISOR do? Operates the restaurant in...
At Watermark Retirement Communities, we've been a trusted leader in senior living for over 30 years, driven by our commitment to building an innovative, compassionate culture for both residents...
Lucrative compensation package Growing company with 200+ restaurants and several new restaurant openings yearly across the country Career advancement and leadership conferences and development programs...
- Irondequoit, NY (5 miles from Rochester, NY)
- 10 days ago
- Irondequoit, NY (5 miles from Rochester, NY)
- 10 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Omega Luxury Timepieces - Customer Care Manager - 5th Avenue
- York, NY (23 miles from Rochester, NY)
- 14 days ago
- York, NY (23 miles from Rochester, NY)
- 14 days ago
Omega Luxury Timepieces - Customer Care Manager - 5th Avenue The company OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous...
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while also filling important team member roles...
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
At Watermark Retirement Communities, we've been a trusted leader in senior living for over 30 years, driven by our commitment to building an innovative, compassionate culture for both residents...
Demographic Data for Rochester, NY
Moving to Rochester, NY? Find some basic demographic data about Rochester, NY below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Rochester, NY
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Rochester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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