Front of House Manager Jobs in Washington, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Qualifications Minimum 1 year restaurant management experience in full-service, high-volume restaurant or 6 months Front of House experience at TH. Hospitality school background preferred....
Technical Customer Experience Manager- SLED/Healthcare
- Washington, MA
- 6 days ago
- Washington, MA
- 6 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
Position Overview As the Evening Facilities Shift Manager, you will playa pivotal role in ensuring the smooth and efficient operation of variousfunctional areas during evening hours at our...
- Westfield, MA (21 miles from Washington, MA)
- 20 days ago
- Westfield, MA (21 miles from Washington, MA)
- 20 days ago
If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start....
Seasonal Evening Facilities Shift Manager (May - Aug)
- Becket, MA
- 30+ days ago
- Becket, MA
- 30+ days ago
un Seasonal Evening Facilities Shift Manager (May - Aug) (Becket) Jacob's Pillow Dance Festival image 1 of 5 358 George Carter Road compensation: $25.00-27.00 per hour. Free meals during the...
Staff Technical Customer Experience Manager/Architect- Federal
- Washington, MA
- 60+ days ago
- Washington, MA
- 60+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
- Washington, MA
- 45+ days ago
- Washington, MA
- 45+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Staff Technical Customer Experience Manager/Architect- Federal DOD
- Washington, MA
- 60+ days ago
- Washington, MA
- 60+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity- Public Sector Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for...
- Easthampton, MA (21 miles from Washington, MA)
- 90+ days ago
- Easthampton, MA (21 miles from Washington, MA)
- 90+ days ago
Our team is hiring motivated Shift Managers! Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members,...
- Adams, MA (20 miles from Washington, MA)
- 90+ days ago
- Adams, MA (20 miles from Washington, MA)
- 90+ days ago
Our team is hiring motivated Shift Managers! Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members,...
Shift Manager $16.50-$19/hr to start
- Lee, MA (4 miles from Washington, MA)
- 90+ days ago
- Lee, MA (4 miles from Washington, MA)
- 90+ days ago
Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for...
Demographic Data for Washington, MA
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Washington, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Washington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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