Front of House Manager Jobs in Washington, DC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Great American Restaurants
- Fairfax, VA (12 miles from Washington, DC)
- 9 days ago
- Great American Restaurants
- Fairfax, VA (12 miles from Washington, DC)
- 9 days ago
The ideal Front of House/Restaurant Manager has a passion for food and beverage and a genuine ability to connect with guests and staff....
Restaurant Manager - Makers Union (NOVA Market)
- Reston, VA (17 miles from Washington, DC)
- moments ago
- Reston, VA (17 miles from Washington, DC)
- moments ago
Qualifications Minimum 1 year restaurant management experience in full-service, high-volume restaurant or 6 months Front of House experience at TH. Hospitality school background preferred....
Restaurant Manager - Makers Union
- Arlington, VA (3 miles from Washington, DC)
- moments ago
- Arlington, VA (3 miles from Washington, DC)
- moments ago
Qualifications Minimum 1 year restaurant management experience in full-service, high-volume restaurant or 6 months Front of House experience at TH. Hospitality school background preferred....
- Reston, VA (17 miles from Washington, DC)
- 1 hour ago
- Reston, VA (17 miles from Washington, DC)
- 1 hour ago
Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures....
Front Office Coordinator - Columbia (Supreme), MD
- Columbia, MD (22 miles from Washington, DC)
- 6 hours ago
- Columbia, MD (22 miles from Washington, DC)
- 6 hours ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
KNEAD Hospitality + Design is growing and seeking managers for our upcoming opening of Mi Vida in VA Beach this summer! We are actively looking for hospitality professionals now! What makes our...
- Beltsville, MD (11 miles from Washington, DC)
- 22 hours ago
- Beltsville, MD (11 miles from Washington, DC)
- 22 hours ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Retail Customer Experience Manager - Part Time - Nights
- Alexandria, VA (5 miles from Washington, DC)
- 1 day ago
- Alexandria, VA (5 miles from Washington, DC)
- 1 day ago
Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Store - DC-CHEVY CHASE, DC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Relations Manager - Porsche Bethesda
- North Bethesda, MD (11 miles from Washington, DC)
- 1 day ago
- North Bethesda, MD (11 miles from Washington, DC)
- 1 day ago
North Bethesda, MD Customer Relations Manager - Porsche Bethesda in North Bethesda, MD at Sonic Automotive Date Posted: 4/28/2025 JOB SNAPSHOT Employee Type: Full-time Location: 11990 Rockville...
Customer Relations Manager - Porsche Bethesda
- North Bethesda, MD (11 miles from Washington, DC)
- 1 day ago
- North Bethesda, MD (11 miles from Washington, DC)
- 1 day ago
Job Description You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support...
Front Office Coordinator, Primary Care
- Bryans Road, MD (16 miles from Washington, DC)
- 2 days ago
- Bryans Road, MD (16 miles from Washington, DC)
- 2 days ago
Company Description At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a...
Dental Front Office Coordinator
- Silver Spring, MD (9 miles from Washington, DC)
- 2 days ago
- Silver Spring, MD (9 miles from Washington, DC)
- 2 days ago
Dr. Hank Gakavian, DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will...
Full Time Assistant Customer Service Manager DLT
- Dunkirk, MD (23 miles from Washington, DC)
- 2 days ago
- Dunkirk, MD (23 miles from Washington, DC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Chevy Chase, MD (6 miles from Washington, DC)
- 2 days ago
- Chevy Chase, MD (6 miles from Washington, DC)
- 2 days ago
You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance....
Demographic Data for Washington, DC
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Washington, DC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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