General Manager - Bazaar Meat NY

Jose Andres Group - New York
New York, New York
Full Time

Email Address

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Required Years of Experience

5 years

Job Details

Job Title: General Manager
Concept: Bazaar Meat, New York City
Reports To: Director of Operations / Regional VP
Department: Operations
Employment Type: Salaried, Exempt
Salary: $115 - 135K, Benefits

About Jose Andres Group and Bazaar Meat

Bazaar Meat is a bold celebration of the carnivorouswhere inventive techniques, theatrical flair, and vibrant flavors redefine the modern steakhouse. Located within The Ritz-Carlton New York, NoMad , the restaurant is a high-energy dining destination serving hotel guests, New Yorkers, and New York Citys vibrant local and international dining community.

From impeccably grilled meats to imaginative cocktails and shareable plates, Bazaar Meat delivers an immersive, dynamic experience created by the Jose Andres Group , blending culinary creativity with world-class hospitality.

Jose Andres Group (JAG) is a hospitality company led by Jose Andres, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

The General Manager (GM) is the business owner of the restaurantresponsible for strategic leadership, financial performance, operational excellence, and a culture that delivers remarkable hospitality every day. The GM leads and develops the management team, ensures brand standards and compliance, drives sales and profitability, and builds strong community and partner relationships in alignment with JAGs mission and values.

Key Responsibilities

Strategic & Business Leadership

Set vision and priorities for the property; translate goals into clear operating plans and KPIs.
Conduct weekly/monthly business reviews with actionable follow-ups; communicate results to leadership and the team.
Champion JAG values, DEI commitments, and a culture of accountability, learning, and care.

Financial Performance & Planning

Own the P&L: plan, forecast, and deliver on revenue, COGS, labor, and controllables.
Build accurate weekly labor plans; manage deployment in-shift to productivity and service standards.
Oversee inventory integrity, waste control, procurement practices, and vendor relations.
Monitor and act on KPIs: covers, check average, mix, COGS, labor %, comps/voids, guest sentiment, turnover.

Operational Excellence

Ensure flawless execution of service across all activations (a la carte, bar, private dining, events).
Maintain SOPs, playbooks, and checklists, close gaps with training and continuous improvement.
Oversee facilities, cleanliness, maintenance, and equipment reliability in partnership with Culinary and Facilities.
Lead openings/closings, cash controls, and shift rhythms (pre-shift, deployment, recovery).

Guest Experience & Brand Stewardship

Model anticipatory hospitality and effective table visits; manage VIPs and recovery with speed and empathy.
Review feedback platforms and social sentiment; implement improvement plans and celebrate wins.
Partner with Beverage and Culinary to evolve offerings and features that drive sales and loyalty.

Team Leadership & Talent Development

Hire, onboard, and retain top talent; maintain a strong bench of leaders and key hourly roles.
Coach managers and supervisors through regular 1:1s, check-ins, and performance conversations.
Deliver ongoing training (service, product, systems, compliance) and recognition programs.
Ensure respectful, inclusive, and safe workplaces, address conflict promptly and professionally.

Sales, Marketing & Community

Drive topline via reservation strategy, pacing, mix management, upselling programs, and private dining.
Support local marketing, partnerships, hotel/concierge relations, and neighborhood/community engagement.
Represent the brand at events and media/PR moments as appropriate.

Compliance, Safety & Risk

Ensure adherence to health department regulations, alcohol service laws, wage & hour, and company policies.
Maintain required certifications; oversee incident reporting, investigations, and corrective actions.
Lead safety drills, allergy/ADA protocols, and emergency readiness.

Cross-Functional Collaboration & Projects

Partner closely with Executive Chef, Beverage, People/HR, Finance, Facilities, Marketing, and Events/PD.
Lead or support pre-opening workstreams, seasonal/menu launches, and special projects as assigned.

Required Qualifications

57+ years of progressive FOH leadership in high-volume upscale casual or fine dining; 2+ years as GM strongly preferred.
Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction.
Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs.
Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls.
Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar), and Google Workspace.
Strong communication, organization, data literacy, and business judgment.
Ability to work a flexible schedule including nights, weekends, and holidays.

Preferred Qualifications

Luxury hotel, steakhouse, high-volume NYC market, or pre-opening experience.
Wine/spirits certifications or advanced product knowledge.
ServSafe Manager, Alcohol Manager, and NYC Food Protection Certificate and other applicable local certifications (or ability to obtain).

Working Conditions & Physical Requirements

Stand/walk for extended periods (up to 8 hours).
Lift/push/pull up to 30 lbs. occasionally.
Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.
Exposure to hot/cold environments and cleaning chemicals per safety standards.

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