Front of House Manager Jobs in New Berlin, WI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Pewaukee, WI (12 miles from New Berlin, WI)
- 5 hours ago
- Pewaukee, WI (12 miles from New Berlin, WI)
- 5 hours ago
If you have experience in restaurant or bar management and have strong leadership, organizational, communication, and guest service skills, this would be a perfect fit....
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
Position Overview The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals...
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
- Milwaukee, WI (7 miles from New Berlin, WI)
- 4 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 4 days ago
At Central Standard Crafthouse & Kitchen, the Front of House Manager is the linchpin of our guest experience....
Customer Experience Manager (CXM)
- Milwaukee, WI (7 miles from New Berlin, WI)
- 8 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 8 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- West Allis, WI (2 miles from New Berlin, WI)
- 9 days ago
- West Allis, WI (2 miles from New Berlin, WI)
- 9 days ago
Position Overview The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals...
- Sussex, WI (14 miles from New Berlin, WI)
- 9 days ago
- Sussex, WI (14 miles from New Berlin, WI)
- 9 days ago
Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty....
- Milwaukee, WI (7 miles from New Berlin, WI)
- 9 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 9 days ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Delafield, WI (17 miles from New Berlin, WI)
- 13 days ago
- Delafield, WI (17 miles from New Berlin, WI)
- 13 days ago
Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....
As a Pizza Hut Shift Manager, you'll be responsible for managing restaurant operations during assigned shifts....
- Milwaukee, WI (7 miles from New Berlin, WI)
- 14 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 14 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 15 days ago
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 15 days ago
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build...
- Milwaukee, WI (7 miles from New Berlin, WI)
- 16 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 16 days ago
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k)...
This is the place to start the next phase of your restaurant management career....
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 18 days ago
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 18 days ago
un Shift Manager with Great Tips (Wauwatosa) City Market Cafe image 1 of 5 South 87th street near Watertown plank road compensation: $15.00 per Hour + tips employment type: job title: Shift...
Demographic Data for New Berlin, WI
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in New Berlin, WI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in New Berlin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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