Front of House Manager Jobs in Madison, WI

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 24 Jobs

Customer Experience Manager

  • Middleton, WI (6 miles from Madison, WI)
  • 7 hours ago
  • Middleton, WI (6 miles from Madison, WI)
  • 7 hours ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Shift Manager - Urgently Hiring

  • Middleton, WI (6 miles from Madison, WI)
  • 1 day ago
  • Middleton, WI (6 miles from Madison, WI)
  • 1 day ago

From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....

Restaurant Manager (W)

  • Madison, WI
  • 1 day ago
  • Madison, WI
  • 1 day ago

Wendys is looking for qualified Restaurant Managers to do just that! Looking for an employer that will treat you with RESPECT?...

Shift Manager - Full-time / Part-time

  • Stoughton, WI (13 miles from Madison, WI)
  • 1 day ago
  • Stoughton, WI (13 miles from Madison, WI)
  • 1 day ago

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...

Customer Service Manager

  • Dane, WI (12 miles from Madison, WI)
  • 2 days ago
  • Dane, WI (12 miles from Madison, WI)
  • 2 days ago

Apply Job Type Full-time Description JOB SUMMARY Nonn's has been a trusted name in flooring and interior finishes for over 40 years, known for our commitment to quality, value, and exceptional...

Shift Manager - 0636

  • Middleton, WI (6 miles from Madison, WI)
  • 4 days ago
  • Middleton, WI (6 miles from Madison, WI)
  • 4 days ago

quality and food safety very seriously but do not take ourselves too seriously....

Shift Manager - 0691

  • Madison, WI
  • 4 days ago
  • Madison, WI
  • 4 days ago

quality and food safety very seriously but do not take ourselves too seriously....

Shift Manager

  • Madison, WI
  • 4 days ago
  • Madison, WI
  • 4 days ago

This is the place to start the next phase of your restaurant management career....

Shift Manager

  • Monona, WI (2 miles from Madison, WI)
  • 12 days ago
  • Monona, WI (2 miles from Madison, WI)
  • 12 days ago

As a Shift Manager, you will assist in managing restaurant operations while providing exceptional customer service....

Shift Manager

  • Sun Prairie, WI (12 miles from Madison, WI)
  • 13 days ago
  • Sun Prairie, WI (12 miles from Madison, WI)
  • 13 days ago

From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....

Restaurant Manager

  • Madison, WI
  • 13 days ago
  • Madison, WI
  • 13 days ago

Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....

Restaurant Manager

  • Madison, WI (5 miles from Madison, WI)
  • 14 days ago
  • Madison, WI (5 miles from Madison, WI)
  • 14 days ago

Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....

Restaurant Manager

  • Madison, WI
  • 17 days ago
  • Madison, WI
  • 17 days ago

management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...

Restaurant Supervisor - Audrey Restaurant

  • Madison, WI
  • 18 days ago
  • Madison, WI
  • 18 days ago

Ensures that food quality is consistent, appealing, and prepared to guest specifications and hotel standards....

Restaurant Shift Manager

  • Madison, WI
  • 23 days ago
  • Madison, WI
  • 23 days ago

Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....

Demographic Data for Madison, WI

Moving to Madison, WI? Find some basic demographic data about Madison, WI below.


Local
National
308,529
8,483
Large

Front of House Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front of the House
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Literature of the English Country House
For over 450 years, country houses have attracted the attention of celebrated writers like Thomas More and Charles Dickens. On this six-week course, youll trace depictions of country houses...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Title Synonyms

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Salary for Front of House Manager Jobs in Madison, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Madison, WI offer the following education background
Bachelor's Degree
34.0%
High School or GED
25.7%
Associate's Degree
17.3%
Vocational Degree or Certification
11.2%
Master's Degree
7.2%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Madison, WI
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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