Front of House Manager Jobs in Charles Town, WV
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Purcellville, VA (9 miles from Charles Town, WV)
- 1 day ago
- Purcellville, VA (9 miles from Charles Town, WV)
- 1 day ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Full Time Assistant Customer Service Manager DLT
- Ashburn, VA (24 miles from Charles Town, WV)
- 6 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 6 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Leesburg, VA (19 miles from Charles Town, WV)
- 8 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 8 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Restaurant Supervisor Hilton Garden Inn Dulles
- Ashburn, VA (24 miles from Charles Town, WV)
- 9 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 9 days ago
Communicate daily with the restaurant manager with regard to special events, house counts, etc....
- Martinsburg, WV (15 miles from Charles Town, WV)
- 10 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 10 days ago
As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present....
- Winchester, VA (17 miles from Charles Town, WV)
- 13 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 13 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Martinsburg, WV (15 miles from Charles Town, WV)
- 22 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 22 days ago
Manager...
- Stephens City, VA (24 miles from Charles Town, WV)
- 22 days ago
- Stephens City, VA (24 miles from Charles Town, WV)
- 22 days ago
Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures....
Restaurant Manager - Chili's Martinsburg, WV
- Martinsburg, WV (15 miles from Charles Town, WV)
- 60+ days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 60+ days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Middletown, MD (20 miles from Charles Town, WV)
- 90+ days ago
- Middletown, MD (20 miles from Charles Town, WV)
- 90+ days ago
805 East Main Street Middletown Maryland, 21769, +... Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you...
- Winchester, VA (17 miles from Charles Town, WV)
- 90+ days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 90+ days ago
As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in coordination with...
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 90+ days ago
This is the place to start the next phase of your restaurant management career....
- Dulles, VA (5 miles from Charles Town, WV)
- 30+ days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 30+ days ago
Store - DC-ARCOLA/DULLES, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Dulles, VA (5 miles from Charles Town, WV)
- 60+ days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 60+ days ago
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k)...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Charles Town, WV
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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