Front of House Manager Jobs in Vienna, VA

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 117 Jobs

Restaurant Manager

Great American Restaurants
Fairfax, VA (3 miles from Vienna, VA)
13 days ago

Great American Restaurants
Fairfax, VA (3 miles from Vienna, VA)
13 days ago

The ideal Front of House/Restaurant Manager has a passion for food and beverage and a genuine ability to connect with guests and staff....

Restaurant Shift Manager

Rockville, MD (13 miles from Vienna, VA)
3 hours ago

Rockville, MD (13 miles from Vienna, VA)
3 hours ago

Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....

Customer Experience Manager - Full Time

District Heights, MD (18 miles from Vienna, VA)
4 hours ago

District Heights, MD (18 miles from Vienna, VA)
4 hours ago

Store - DIS - DC District Heights, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....

Dining Room Manager

Rockville, MD (13 miles from Vienna, VA)
1 day ago

Rockville, MD (13 miles from Vienna, VA)
1 day ago

Promote a hospitality focused culture in all dining venues Manage the front of house team Serve as liaison between guests, residents and kitchen staff Record production and operational data as required...

Customer Experience Manager

Woodbridge, VA (18 miles from Vienna, VA)
2 days ago

Woodbridge, VA (18 miles from Vienna, VA)
2 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Dining Room Manager

Washington, DC (9 miles from Vienna, VA)
2 days ago

Washington, DC (9 miles from Vienna, VA)
2 days ago

As a Restaurant Manager at ilili, you will be helping to lead our service and hospitality team for our second location in The Wharf, Washington DC....

Restaurant Manager

Washington, DC (9 miles from Vienna, VA)
2 days ago

Washington, DC (9 miles from Vienna, VA)
2 days ago

The team is seeking an enthusiastic Restaurant Manager to join their restaurant!...

Shift Manager- 4040

Woodbridge, VA (18 miles from Vienna, VA)
3 days ago

Woodbridge, VA (18 miles from Vienna, VA)
3 days ago