Front of House Manager Jobs in Cleveland, OH
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Strongsville, OH (14 miles from Cleveland, OH)
- 4 days ago
- Strongsville, OH (14 miles from Cleveland, OH)
- 4 days ago
Job Summary Our Night Team Leaders are key players in managing the Overnight Team. These departments can include Center Store, Prepared Foods, Produce, Bakery and Meat. In addition to providing...
- Brook Park, OH (9 miles from Cleveland, OH)
- 27 days ago
- Brook Park, OH (9 miles from Cleveland, OH)
- 27 days ago
Job Summary Our Night Team Leaders are key players in managing the Overnight Team. These departments can include Center Store, Prepared Foods, Produce, Bakery and Meat. In addition to providing...
- Solon, OH (15 miles from Cleveland, OH)
- 10 hours ago
- Solon, OH (15 miles from Cleveland, OH)
- 10 hours ago
Job Summary A GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right...
- Solon, OH (15 miles from Cleveland, OH)
- 22 hours ago
- Solon, OH (15 miles from Cleveland, OH)
- 22 hours ago
Customer Service Manager Nestle USA - 3.7 Solon, OH Job Details 16 hours ago Qualifications Microsoft Word Microsoft Excel Microsoft Outlook 5 years Supply chain Microsoft Office APICS...
Customer Service Manager Job Details Nestle Operational Services Worldwide SA
- Solon, OH (15 miles from Cleveland, OH)
- 1 day ago
- Solon, OH (15 miles from Cleveland, OH)
- 1 day ago
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio...
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
- Bedford Heights, OH (9 miles from Cleveland, OH)
- 1 day ago
- Bedford Heights, OH (9 miles from Cleveland, OH)
- 1 day ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
- Willoughby, OH (19 miles from Cleveland, OH)
- 2 days ago
- Willoughby, OH (19 miles from Cleveland, OH)
- 2 days ago
WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
Investigates andresolves food quality and service complaints. Communicates with guests and employees to solve problems and ensurescomplete guest satisfaction....
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
Shift Manager (Shift Supervisor)
- Garfield Heights, OH (4 miles from Cleveland, OH)
- 6 days ago
- Garfield Heights, OH (4 miles from Cleveland, OH)
- 6 days ago
Shift Manager (Shift Supervisor) (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in...
- Shaker Heights, OH (7 miles from Cleveland, OH)
- 6 days ago
- Shaker Heights, OH (7 miles from Cleveland, OH)
- 6 days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
Restaurant Shift Manager - Now Hiring Burger King 24 days ago Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our...
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
Senior General Restaurant Manager - Northfield Park
- Northfield, OH (16 miles from Cleveland, OH)
- 7 days ago
- Northfield, OH (16 miles from Cleveland, OH)
- 7 days ago
THE JOB: As the Senior General Restaurant Manager, you will play a key role in for overseeing with the daily operations and leading our dynamic food service team....
Demographic Data for Cleveland, OH
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Cleveland, OH
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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