Front of House Manager Jobs in Cleveland, OH
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Lakewood, OH (5 miles from Cleveland, OH)
- 6 hours ago
- Lakewood, OH (5 miles from Cleveland, OH)
- 6 hours ago
Raising Canes standards and culture in shift management responsibilities of restaurant operations....
Positive & Proactive Attitude : Your energy and approach set the tone for the entire front-of-house team....
- Independence, OH (7 miles from Cleveland, OH)
- 1 day ago
- Independence, OH (7 miles from Cleveland, OH)
- 1 day ago
Urgent Opportunity: Closing Shift Manager at Jimmy John's! Are you looking for a dynamic and supportive work environment where your contributions truly matter? Do you thrive in a fast-paced...
- Avon, OH (17 miles from Cleveland, OH)
- 1 day ago
- Avon, OH (17 miles from Cleveland, OH)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Macedonia, OH (16 miles from Cleveland, OH)
- 3 days ago
- Macedonia, OH (16 miles from Cleveland, OH)
- 3 days ago
& local marketing programs Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests, investigating and resolving food...
- Rocky River, OH (8 miles from Cleveland, OH)
- 4 days ago
- Rocky River, OH (8 miles from Cleveland, OH)
- 4 days ago
un DINING ROOM MANAGER The Woods Restaurant & Lounge image 1 of 2 21919 Center Ridge Road compensation: $18.00 to $22.00 per hour employment type: job title: Dining room / General Manager....
About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland,...
- Garfield Heights, OH (4 miles from Cleveland, OH)
- 6 days ago
- Garfield Heights, OH (4 miles from Cleveland, OH)
- 6 days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
- Macedonia, OH (16 miles from Cleveland, OH)
- 7 days ago
- Macedonia, OH (16 miles from Cleveland, OH)
- 7 days ago
Raising Cane's standards and culture in shift management responsibilities of restaurant operations....
Certified Restaurant Supervisor
- Mentor, OH (22 miles from Cleveland, OH)
- 8 days ago
- Mentor, OH (22 miles from Cleveland, OH)
- 8 days ago
As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while also filling important team member roles...
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 8 days ago
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 8 days ago
As a Restaurant Manager, you will oversee front-of-house operations, ensure great food and service is delivered to our guests, and manage all front-of-house employees....
- Fairview Park, OH (8 miles from Cleveland, OH)
- 12 days ago
- Fairview Park, OH (8 miles from Cleveland, OH)
- 12 days ago
This position is for a Shift Manager in Training. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in...
- North Ridgeville, OH (24 miles from Cleveland, OH)
- 13 days ago
- North Ridgeville, OH (24 miles from Cleveland, OH)
- 13 days ago
This position is for a Shift Manager in Training on the OVERNIGHT SHIFT. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or...
- Richmond Heights, OH (12 miles from Cleveland, OH)
- 13 days ago
- Richmond Heights, OH (12 miles from Cleveland, OH)
- 13 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same Front-of-house...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Cleveland, OH
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Sales Development
- Food Handling
- Food Safety
- Sanitation
- Cost Management
- Food Preparation
- Directing
- Long-Term Disability
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Customer Satisfaction
- Reimbursement
- Cash Handling
- Staffing
- Math
- Retail
- High School Diploma
- Friendliness
- Driving
- Events
- Employee Development
- Interpersonal Skills
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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