Front of House Manager Jobs in Billings, MT
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Store - BILLINGS, MT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Large industrial company looking for a front office coordinator. Wage is $20 / hr and it's a M-F position. What you need: previous office experience with proven ability to work with minimal...
- Laurel, MT (18 miles from Billings, MT)
- 29 days ago
- Laurel, MT (18 miles from Billings, MT)
- 29 days ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present....
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Training &...
- Laurel, MT (18 miles from Billings, MT)
- 90+ days ago
- Laurel, MT (18 miles from Billings, MT)
- 90+ days ago
From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
Demographic Data for Billings, MT
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Salary for Front of House Manager Jobs in Billings, MT
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Billings, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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