Front of House Manager Jobs in Hattiesburg, MS
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
In Person- McDonalds
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 14 days ago
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 14 days ago
quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is...
In Person- KFC
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 30+ days ago
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 30+ days ago
This includes but is not limited to; food safety standards, training and motivating the restaurant team, leading the restaurant team in delivering great guest service, taking the lead in guest relations...
In Person- Racetrac Petroleum, Inc.
- Hattiesburg, MS
- 45+ days ago
- Hattiesburg, MS
- 45+ days ago
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a...
In PersonDemographic Data for Hattiesburg, MS
Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Hattiesburg, MS
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Hattiesburg, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Restaurant Operations
- Front of House
- Food Quality
- Labor Cost Management
- Guest Relations
- Food Cost Management
- Back of House
- Quality of Service
- Guest Service
- Casual Dining
- Food and Beverage Management
- OpenTable
- Restaurant Management
- Motivating
- Hospitality Management
- Firing
- Labor Law
- Food Handling
- Food Safety
- Sanitation
- Directing
- Cost Management
- Complaint Resolution
- Long-Term Disability
- Retail Management
- Energetic
- Staffing
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Retail
- Math
- Coaching
- Events
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Employee Development
- English
- Policy Development
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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