Front of House Manager Jobs in Troy, MI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Westland, MI (22 miles from Troy, MI)
- 1 hour ago
- Westland, MI (22 miles from Troy, MI)
- 1 hour ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
- Livonia, MI (19 miles from Troy, MI)
- 12 hours ago
- Livonia, MI (19 miles from Troy, MI)
- 12 hours ago
Lucrative compensation package Growing company with 200+ restaurants and several new restaurant openings yearly across the country Career advancement and leadership conferences and development programs...
- Dearborn, MI (20 miles from Troy, MI)
- 12 hours ago
- Dearborn, MI (20 miles from Troy, MI)
- 12 hours ago
Investigates andresolves food quality and service complaints. Communicates with guests and employees to solve problems and ensurescomplete guest satisfaction....
- Detroit, MI (18 miles from Troy, MI)
- 1 day ago
- Detroit, MI (18 miles from Troy, MI)
- 1 day ago
management operations....
Assistant Customer Service Manager
- Bloomfield Twp, MI (5 miles from Troy, MI)
- 4 days ago
- Bloomfield Twp, MI (5 miles from Troy, MI)
- 4 days ago
Responsive recruiter Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) matching Dental insurance Employee discounts Free food & snacks Tuition assistance Nino...
- Oxford, MI (16 miles from Troy, MI)
- 5 days ago
- Oxford, MI (16 miles from Troy, MI)
- 5 days ago
Sushi & Thai's mission is to serve delicious Thai cuisine and sushi in a relaxing environment. We invite customers to come on in and enjoy our cozy dining area, or to pull up a chair at our Sushi...
- Chesterfield, MI (17 miles from Troy, MI)
- 5 days ago
- Chesterfield, MI (17 miles from Troy, MI)
- 5 days ago
Ave., Chesterfield, US, MI, 48051 Job Category: Restaurant Management...
Customer Experience Manager - Victoria's Secret - Oakland - Troy, MI
- Troy, MI
- 5 days ago
- Troy, MI
- 5 days ago
Description A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to...
- Warren, MI (10 miles from Troy, MI)
- 7 days ago
- Warren, MI (10 miles from Troy, MI)
- 7 days ago
Restaurant Shift Manager Burger King 24 days ago Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What...
- Westland, MI (22 miles from Troy, MI)
- 7 days ago
- Westland, MI (22 miles from Troy, MI)
- 7 days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Birmingham, MI (5 miles from Troy, MI)
- 8 days ago
- Birmingham, MI (5 miles from Troy, MI)
- 8 days ago
Sommelier certificate preferred but not required. Demonstrates excellent leadership skills and sound business ethics. Great oral and written communication skills....
- Detroit, MI (18 miles from Troy, MI)
- 9 days ago
- Detroit, MI (18 miles from Troy, MI)
- 9 days ago
Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations....
- New Baltimore, MI (19 miles from Troy, MI)
- 11 days ago
- New Baltimore, MI (19 miles from Troy, MI)
- 11 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Farmington Hills, MI (14 miles from Troy, MI)
- 12 days ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 12 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Roseville, MI (12 miles from Troy, MI)
- 12 days ago
- Roseville, MI (12 miles from Troy, MI)
- 12 days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Demographic Data for Troy, MI
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Troy, MI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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