Front of House Manager Jobs in Kalamazoo, MI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Schoolcraft, MI (11 miles from Kalamazoo, MI)
- 6 days ago
- Schoolcraft, MI (11 miles from Kalamazoo, MI)
- 6 days ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 13 days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 13 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
- Oshtemo, MI (6 miles from Kalamazoo, MI)
- 22 days ago
- Oshtemo, MI (6 miles from Kalamazoo, MI)
- 22 days ago
Pay is up to $19.00 an hour. Includes TIPS (Average Tips per Hour is $4.00-$5.00) About You You're the face of Noodles & Company, and we must admit, you look great. You're known for always...
- Three Rivers, MI (20 miles from Kalamazoo, MI)
- 60+ days ago
- Three Rivers, MI (20 miles from Kalamazoo, MI)
- 60+ days ago
As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present....
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....
- Plainwell, MI (14 miles from Kalamazoo, MI)
- 90+ days ago
- Plainwell, MI (14 miles from Kalamazoo, MI)
- 90+ days ago
McDonalds provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 45+ days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 45+ days ago
HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
Restaurant Manager - Chili's Portage, MI
- Portage, MI (5 miles from Kalamazoo, MI)
- 60+ days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 60+ days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 90+ days ago
- Battle Creek, MI (23 miles from Kalamazoo, MI)
- 90+ days ago
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who...
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
- Portage, MI (5 miles from Kalamazoo, MI)
- 90+ days ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Demographic Data for Kalamazoo, MI
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Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in Kalamazoo, MI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Kalamazoo, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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