Front of House Manager Jobs in Highland Park, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Gurnee, IL (14 miles from Highland Park, IL)
- moments ago
- Gurnee, IL (14 miles from Highland Park, IL)
- moments ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Chicago, IL (21 miles from Highland Park, IL)
- 2 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 hours ago
Why Wendy's WHY WENDY'S? Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager. We get you. We got you. Here's what you can...
Bilingual (Spanish) Front Office Coordinator - Chicago (Brickyard), IL
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
Position Overview Schedule: Monday through Friday, 7:00 am-3:30pm. Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish...
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
Required Years of Experience 0-1 years Job Details Crushed By Giants Brewing Co. is seeking a full-time Front of House Manager We are looking for someone that is hard-working, passionate and creative...
- Skokie, IL (11 miles from Highland Park, IL)
- 22 hours ago
- Skokie, IL (11 miles from Highland Park, IL)
- 22 hours ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Stratford Square Restaurant Manager - Chilis
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 22 hours ago
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 22 hours ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Real Estate & Customer Experience Manager
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative...
Stratford Square Restaurant Manager - Chili's
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 1 day ago
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 1 day ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
Responsibilities: Restaurant Manager in overseeing all aspects of restaurant operations, including team management, guest experience, financial and operational performance....
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
City Cruises is seeking a Restaurant Manager for our operation in Chicago....
Front Office Coordinator - Wilmette, IL
- Wilmette, IL (8 miles from Highland Park, IL)
- 2 days ago
- Wilmette, IL (8 miles from Highland Park, IL)
- 2 days ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
Senior Client Services Manager, Carrier Practice
- Rolling Meadows, IL (13 miles from Highland Park, IL)
- 3 days ago
- Rolling Meadows, IL (13 miles from Highland Park, IL)
- 3 days ago
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a...
Remote WorkMarketing and Customer Experience Manager
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
at Fortinet in Chicago, Illinois, United States Job Description We are looking for an experienced, professional, Marketing Customer Experience Manager to support the development, execution, and...
Customer Experience Manager - 7040 Washington Square
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Gurnee Mills Restaurant Manager - Chili's
- Gurnee, IL (14 miles from Highland Park, IL)
- 5 days ago
- Gurnee, IL (14 miles from Highland Park, IL)
- 5 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Highland Park, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »