Front of House Manager Jobs in Gurnee, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Dunkin'
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 2 days ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 2 days ago
Dunkin Donuts Restaurant Manager As a Restaurant Manager, you are key to our business....
In Person- Travel Centers Of America
- Sturtevant, WI (22 miles from Gurnee, IL)
- 3 days ago
- Sturtevant, WI (22 miles from Gurnee, IL)
- 3 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
In Person- Taco Bell
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 4 days ago
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 4 days ago
Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures....
In Person- MOD PIZZA
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 5 days ago
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 5 days ago
operations Must be at least 18 years old At our table, everyone has a place....
In Person- YMCA
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 5 days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 5 days ago
Lead with Excellence: Elevate Customer Experiences as our Manager, Customer Experience! The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through...
In Person- Pizza Hut
- Round Lake, IL (8 miles from Gurnee, IL)
- 6 days ago
- Round Lake, IL (8 miles from Gurnee, IL)
- 6 days ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
In Person- Shake Shack
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
In Person- Shake Shack
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
In PersonKitchen Crew Leader/ Shift Manager
- Chick-fil-A
- Bannockburn, IL (14 miles from Gurnee, IL)
- 7 days ago
- Bannockburn, IL (14 miles from Gurnee, IL)
- 7 days ago
Responsibilities: Lead kitchen team in daily operations Ensure food quality and safety standards are met Train and mentor kitchen staff Assist in inventory management holding kitchen staff accountable...
In Person- Lettuce Entertain You Restaurants
- Glenview, IL (21 miles from Gurnee, IL)
- 8 days ago
- Glenview, IL (21 miles from Gurnee, IL)
- 8 days ago
This Restaurant Manager will oversee daily operations, with a unique focus on leading service alongside our front of house teams....
In Person- Noodles & Company
- Schaumburg, IL (24 miles from Gurnee, IL)
- 12 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 12 days ago
Experience in customer service, hospitality, or restaurant operations, with the ability and willingness to support and lead across both front- and back-of-house....
In Person- Five Guys
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 13 days ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 13 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In Person- Five Guys
- Waukegan, IL (5 miles from Gurnee, IL)
- 13 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 13 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In Person- Five Guys
- Des Plaines, IL (22 miles from Gurnee, IL)
- 13 days ago
- Des Plaines, IL (22 miles from Gurnee, IL)
- 13 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In Person- Five Guys
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 13 days ago
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 13 days ago
quality and food safety very seriously but do not take ourselves too seriously....
In PersonDemographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Gurnee, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Restaurant Operations
- Front of House
- Food Quality
- Labor Cost Management
- Guest Relations
- Food Cost Management
- Back of House
- Quality of Service
- Guest Service
- Casual Dining
- Food and Beverage Management
- OpenTable
- Restaurant Management
- Motivating
- Hospitality Management
- Firing
- Labor Law
- Food Handling
- Food Safety
- Sanitation
- Directing
- Cost Management
- Complaint Resolution
- Long-Term Disability
- Retail Management
- Energetic
- Staffing
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Retail
- Math
- Coaching
- Events
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Employee Development
- English
- Policy Development
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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