Front of House Manager Jobs in Gurnee, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Richmond, IL (19 miles from Gurnee, IL)
- 21 hours ago
- Richmond, IL (19 miles from Gurnee, IL)
- 21 hours ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
PT Customer Experience Manager - McHenry
- McHenry, IL (16 miles from Gurnee, IL)
- 1 day ago
- McHenry, IL (16 miles from Gurnee, IL)
- 1 day ago
Store - CHI-MCHENRY, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Front Office Coordinator - Wilmette, IL
- Wilmette, IL (23 miles from Gurnee, IL)
- 2 days ago
- Wilmette, IL (23 miles from Gurnee, IL)
- 2 days ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
Senior Client Services Manager, Carrier Practice
- Rolling Meadows, IL (21 miles from Gurnee, IL)
- 3 days ago
- Rolling Meadows, IL (21 miles from Gurnee, IL)
- 3 days ago
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a...
Remote WorkRole Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Kenosha, WI (17 miles from Gurnee, IL)
- 5 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 5 days ago
supervises the daily operations of the front of house and kitchen staff....
- Algonquin, IL (24 miles from Gurnee, IL)
- 6 days ago
- Algonquin, IL (24 miles from Gurnee, IL)
- 6 days ago
Restaurant Manager Skills & Qualifications: Minimum 2 years of experience as a Dining Room Manager in a table-service restaurant. Current Food Safety and Sanitation certification....
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 6 days ago
Were looking for a passionate Restaurant Manager to lead with heart, hustle, and hospitality....
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 10 days ago
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 10 days ago
Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....
- Waukegan, IL (5 miles from Gurnee, IL)
- 11 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 11 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Customer Care Manager (CCM) Job Northbrook, IL
- Northbrook, IL (18 miles from Gurnee, IL)
- 11 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 11 days ago
Apply Now Why Youll Love This Job The Customer Care Manager is responsible for managing the daily office tasks through direct support of field staff and coordination of office duties. The ideal...
Round Lake Restaurant Manager - Chilis
- Round Lake Beach, IL (8 miles from Gurnee, IL)
- 12 days ago
- Round Lake Beach, IL (8 miles from Gurnee, IL)
- 12 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Morton Grove, IL (24 miles from Gurnee, IL)
- 14 days ago
- Morton Grove, IL (24 miles from Gurnee, IL)
- 14 days ago
As a Restaurant Manager, you'll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program....
Round Lake Restaurant Manager - Chili's
- Round Lake Beach, IL (8 miles from Gurnee, IL)
- 14 days ago
- Round Lake Beach, IL (8 miles from Gurnee, IL)
- 14 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Demographic Data for Gurnee, IL
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Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in Gurnee, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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