Front of House Manager Jobs in Galena, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Bucciferro Restaurant Manager (Overseas all operations)
- Stockton, IL (19 miles from Galena, IL)
- 4 days ago
- Stockton, IL (19 miles from Galena, IL)
- 4 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Hanover, IL (10 miles from Galena, IL)
- 4 days ago
- Hanover, IL (10 miles from Galena, IL)
- 4 days ago
Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a...
- Dubuque, IA (18 miles from Galena, IL)
- 45+ days ago
- Dubuque, IA (18 miles from Galena, IL)
- 45+ days ago
Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments....
The Front of House Manager is an expert in their field for specific divisions of responsibilities of the business....
- Platteville, WI (23 miles from Galena, IL)
- 90+ days ago
- Platteville, WI (23 miles from Galena, IL)
- 90+ days ago
$15 to $16 per hour Employer: DRM Inc. Why should you join the DReaM Team? To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve...
Demographic Data for Galena, IL
Moving to Galena, IL? Find some basic demographic data about Galena, IL below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Galena, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Galena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Hospitality Management
- Grilling
- Food Safety
- Food Handling
- Cost Management
- Sanitation
- Directing
- Food Preparation
- Long-Term Disability
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Customer Satisfaction
- Reimbursement
- Cash Handling
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Interpersonal Skills
- Events
- Teaching
- Budgets
- Regulations
- Inventory Management
- Policy Development
- English
- Sales
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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