Front of House Manager Jobs in Chicago, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Flagship Customer Experience Manager- State St Five Below
- Chicago, IL (2 miles from Chicago, IL)
- 2 hours ago
- Chicago, IL (2 miles from Chicago, IL)
- 2 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Orland Park, IL (21 miles from Chicago, IL)
- 2 hours ago
- Orland Park, IL (21 miles from Chicago, IL)
- 2 hours ago
Lucrative compensation package Growing company with 200+ restaurants and several new restaurant openings yearly across the country Career advancement and leadership conferences and development programs...
Why Wendy's WHY WENDY'S? Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager. We get you. We got you. Here's what you can...
Customer Experience Manager - Victoria's Secret - Chicago Ridge - Chicago Ridge, IL
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 9 hours ago
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 9 hours ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Front Office Coordinator - Woodridge, IL
- Woodridge, IL (22 miles from Chicago, IL)
- 14 hours ago
- Woodridge, IL (22 miles from Chicago, IL)
- 14 hours ago
Position Overview Schedule: Monday, Wednesday, Friday 7:00 am to 3:30 pm Tuesday and Thursday 8:00 am to 4:30 pm Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people,...
- Hammond, IN (19 miles from Chicago, IL)
- 15 hours ago
- Hammond, IN (19 miles from Chicago, IL)
- 15 hours ago
The Shift Leader directly supervises crew members, maintains responsibility for the performance of the assigned duties and is responsible for restaurant operations in the absence of the Restaurant General...
Bilingual (Spanish) Front Office Coordinator - Chicago (Brickyard), IL
- Chicago, IL
- 15 hours ago
- Chicago, IL
- 15 hours ago
Position Overview Schedule: Monday through Friday, 7:00 am-3:30pm. Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish...
Required Years of Experience 0-1 years Job Details Crushed By Giants Brewing Co. is seeking a full-time Front of House Manager We are looking for someone that is hard-working, passionate and creative...
- Skokie, IL (9 miles from Chicago, IL)
- 1 day ago
- Skokie, IL (9 miles from Chicago, IL)
- 1 day ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Stratford Square Restaurant Manager - Chilis
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative...
Stratford Square Restaurant Manager - Chili's
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Responsibilities: Restaurant Manager in overseeing all aspects of restaurant operations, including team management, guest experience, financial and operational performance....
City Cruises is seeking a Restaurant Manager for our operation in Chicago....
Senior Client Services Manager, Carrier Practice
- Rolling Meadows, IL (22 miles from Chicago, IL)
- 3 days ago
- Rolling Meadows, IL (22 miles from Chicago, IL)
- 3 days ago
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a...
Remote WorkDemographic Data for Chicago, IL
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Chicago, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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