Front of House Manager Jobs in Surprise, AZ
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
This is the place to start the next phase of your restaurant management career....
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
Technical Customer Experience Manager
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
- Glendale, AZ (13 miles from Surprise, AZ)
- 2 days ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 2 days ago
At Peter Piper Pizza, our culture embodies our brand values of food, fun and family, with a commitment to making every guest visit memorable! Job Description At Peter Piper Pizza, the Shift...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
Id : 589556, Title : Customer Service Manager, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...006, ExternalPostedStartDate : 2025-04-24T20:24:54...
Technical Customer Experience Manager (Healthcare)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
- Scottsdale, AZ (24 miles from Surprise, AZ)
- 3 days ago
- Scottsdale, AZ (24 miles from Surprise, AZ)
- 3 days ago
The successful Ruths Chris Restaurant Manager is dedicated to excellence in food, beverage, service, and hospitality, is committed to developing themselves and others, and has an unwavering drive to...
Starbucks Cafe Manager, West Phoenix (East Tolleson), #150
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Company Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation....
Retail Cafe Manager I- Phoenix, AZ
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens,...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Weekend Shift Manager *Must be able to work weekend nights! Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Opening Shift Manager Must be willing to work early mornings and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
Demographic Data for Surprise, AZ
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Surprise, AZ
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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