Assistant Manager Jobs in Manhattan, KS
The Assistant Manager in the hospitality industry plays a crucial role in the smooth operation of the establishment, such as hotels or restaurants. They are responsible for overseeing the daily operations, ensuring the highest level of customer service is provided, scheduling staff shifts, managing financials, and resolving customer complaints. They also assist the Manager with strategic planning, staff training, and implementing operational improvements. In some cases, they may also be involved in hiring and employee evaluations.
An Assistant Manager should have exceptional communication and leadership skills, as well as the ability to multitask in a fast-paced environment. They should also have a strong understanding of customer service and the ability to solve problems efficiently. Some certifications that would be advantageous for this role include a Degree in Hospitality Management, and certificates in Food Safety and First Aid Training. Prior to becoming an Assistant Manager, one could have roles such as Guest Services Representative, Front Desk Supervisor, or Restaurant Supervisor, which provides valuable experience in operations and customer service.
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