Assistant Director Housekeeping

1415 Ocean Avenue
Santa Monica , CA 90401

The Assistant Director Housekeeping OEM works closely with the Director Housekeeping to ensure efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards, as well as leading the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience preferred.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word processing
• Must have a valid drivers license for the applicable state.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
• Assists Director to establish and maintain a key control system for the department.
• Operate radios efficiently and professionally in communicating with hotel staff.
• Assists to ensure the proper use of radio etiquette within the housekeeping department.
• Monitor and assists all Housekeeping and Laundry leadership.
• Assists to ensure compliance to company and brand training using the steps to effective training according to Aimbridge Hospitality standards.
• May assist with 90 day and annual associate performance appraisals according to Aimbridge Hospitality S.O.Ps.
• May be responsible for helping to develop a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.
• Helps with monthly department meetings with housekeeping staff according to Aimbridge Hospitality standards.
• Assists with preparation of Associate Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly.
• Maintain standards regarding Purchase Orders, vouchering of invoices and checkbook accounting according to Aimbridge Hospitality S.O.P.'s.
• Ensure guest privacy and security by correctly following Aimbridge Hospitality procedures.
• Participate in required M.O.D. coverage as scheduled.
• Helps to ensure implementation of all Aimbridge Hospitalitys policies and house rules.
• Train and review all "House Safety" rules and procedures with Housekeeping staff.
• Helps to motivate, coach, counsel and discipline all Housekeeping leaders according to Aimbridge Hospitality S.O.P.'s.
• May help to lead and facilitate monthly all-associate team meetings, and any other functions required by management.
• May help to lead and facilitate weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
• Maintain a professional working relationship and promote open lines of communication with other managers, associates and all other departments.
• Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
• Focus the Housekeeping Department on its role in contributing to the guest service scores.
• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates.
• May help to conduct weekly walk through with General Manager and Property Engineer.
• Use the telephone and computer system for reporting and verifying room status.
• Properly store, secure and issue supplies as needed to meet business demands.
• Complete all reports in a timely and efficient manner as required by management.
• Establish, with Director's approval, any additional standards as needed for the Housekeeping Department.
• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s, special guests and requests.
• Perform any other duties as requested by the Director Housekeeping.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Welcome to The Georgian. Known since her inauguration in 1933 as Santa Monicas First Lady, The Georgian Hotel is one of Santa Monicas and Los Angeles iconic, historic hotels. History weaves throughout our restaurant and 84 guest rooms culminating in 14 ocean facing suites with some of the best views of some of the best sunsets in the world. Located on Ocean Ave, The Georgian is just steps away from the gorgeous beaches of Santa Monica and the Santa Monica Pier and a quick jaunt to the great surf of Malibu or the artisan shopping of Venice. Exciting events like Twilight on the Pier and the Santa Monica Film Festival are just around the corner, too. We promise you a charming stay at a beachfront hotel where you can explore everything that SoCal has to offer. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.