General Manager

General Manager, Deli OperationsThe BE Hive | Austin, TXAt The BE Hive, we make food for people who love food.We re not interested in building some stiff corporate restaurant chain. We re building something real: insanely good food, a strong team culture, systems that actually work, and delis people become obsessed with.We re looking for a General Manager who can lead both the front and back of house while helping us build a world-class operation from the inside out. This role is for someone who can lead with accountability, communicate clearly, stay calm under pressure, and make sure the train never comes off the tracks.You are the person making sure the deli opens on time, runs correctly, the team stays aligned, the guests are taken care of, and the culture stays strong.This is not a sit-in-the-office management role. You will lead from the floor.What You ll Be Responsible ForLeadership & CultureBuild and maintain a strong, positive, accountable team cultureHire, train, coach, and develop front and back of house staffLead by example through work ethic, attitude, professionalism, and consistencyHold team members accountable while maintaining respect and strong communicationProtect and reinforce The BE Hive culture, standards, and guest experience every dayHelp create an environment where people actually want to come to workAbility to work respectfully and effectively in a diverse and inclusive environmentOperationsEnsure the deli operates smoothly, efficiently, and consistently at all timesOversee both front-of-house and back-of-house operationsTroubleshoot problems quickly and calmlyMaintain cleanliness, organization, food safety, and operational standardsJump into any role necessary when needed, including covering shiftsEnsure the restaurant is staffed appropriately and functioning properly day-to-dayTrain and develop shift leads and future leaders within the companySystems, Numbers & AccountabilityManage labor to align with budget goalsTrack and maintain accurate ordering and inventory systemsMonitor food costs, labor costs, and operational efficienciesParticipate in weekly meetings reviewing budgets, labor, performance, and operational KPIsHelp improve systems, SOPs, and operational consistencyMaintain strong communication with ownership regarding performance, issues, and solutionsWorking knowledge of Excel, Google Drive, and basic computer systems/softwareGuest ExperienceDeliver exceptional hospitality and guest communicationHandle customer issues professionally and proactivelyBuild relationships with regulars and create an experience people talk aboutEnsure food quality, speed, and consistency stay high at all timesWhat We re Looking ForPrevious General Manager, Assistant GM, hospitality, or restaurant leadership experience preferredStrong front-of-house and back-of-house operational knowledgeStrong organizational and communication skillsComfortable leading teams and holding accountabilitySystems-oriented mindset with attention to detailAbility to stay calm and focused under pressureSomeone who works hard without needing constant oversightFlexible schedule, including weekends, holidays, and emergency coverage when neededMust have reliable transportation and be comfortable running store/warehouse errands when necessaryAbility to lift 50+ poundsComfortable being hands-on in a fast-paced environmentThe Reality Of This RoleThis role comes with real responsibility.You ll have two days off most weeks, but if something breaks, someone calls out, or the deli needs support, you re the person who helps make sure the operation stays on course.We re looking for someone who takes pride in ownership, thrives in hospitality, and wants to help build something meaningful.Compensation & PerksSalary positionPTOEmployee discountsOpportunity for growth within a rapidly growing food brandWork with a mission-driven company making food that actually changes people s minds about plant-based eatingAbout The BE HiveThe BE Hive is a Nashville-born food company and deli focused on making crave-worthy food for everyone, not just vegans. From nationally distributed meats and cheeses to packed delis in Nashville and Austin, we re building a brand around flavor, culture, hospitality, and impact.If you care about food, people, systems, and building something bigger than yourself, we d love to talk.