ASSISTANT FRONT OFFICE MANAGER
Grand Hyatt
Grand Hyatt Deer Valley
US - UT - Park City
FRONT OFFICE
Department Head/Manager
Full-time
Yearly US Dollar (USD) pay basis
Req ID: PAR008814
Summary
The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, 1,600 residential units, 8 hotels with a total of 1,350 rooms, 250,000 square feet of conference and retail space, and one of the largest ski beaches in the world.
The Grand Hyatt isprised of 436 luxury amodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/apres ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place w high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, w talent opens doors to exciting challenges in the hospitality industry. It's a place w career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
At Grand Hyatt Deer Valley, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We are seeking an energetic, service-driven professional to join our Front Office leadership team. This role is ideal for an emerging leader who is passionate about delivering exceptional guest experiences while supporting the day-to-day operations of a dynamic hotel environment.
The Assistant Front Office Manager supports the leadership of Front Office operations (Front Office, Guest Services, and PBX), ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, financial controls, and service delivery while maintaining Hyatt's high standards of hospitality. This role does require open availability, including weekends and holidays.
Responsibilities include, but are not limited to:
Support daily Front Office operations and colleague performance
Create and manage staff schedules to ensure appropriate coverage
Assist with hiring, training, and ongoing development of team members
Process payroll and support accurate timekeeping practices
Maintain cash control procedures for Front Office agents
Provide personalized service and support for VIP guests
Ensure guest satisfaction goals and service standards are consistently met
Collaborate with other departments to deliver a seamless guest experience
Promote and enforce safety standards and operational procedures
Why Work at Hyatt?
Free room Nights, Discounted and friends & Family room rates*
Medical, Dental and vision insurance with only 30-day waiting period*!
401K withpany Match*
Free employee meal during shift
Generous paid time off*
Tuition reimbursement*
Employee stock purchase plan*
Discounted Ski Passes*
Excellent training, professional development and more
Employee Referral Bonus for applicable positions of $250
*Applicable for FT Year Around Positions
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.
Qualifications
2-3 years of progressive hotel leadership experience
A true desire to satisfy the needs of others in a fast-paced environment.
Knowledge ofputers and systems.
Successful problem solving skills.
Excellent overallmunication skills.
Ability to multi-task.
Open availability
Able to stand for extended periods.
Must have a valid drivers license.
Grand Hyatt
Grand Hyatt Deer Valley
US - UT - Park City
FRONT OFFICE
Department Head/Manager
Full-time
Yearly US Dollar (USD) pay basis
Req ID: PAR008814
Summary
The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, 1,600 residential units, 8 hotels with a total of 1,350 rooms, 250,000 square feet of conference and retail space, and one of the largest ski beaches in the world.
The Grand Hyatt isprised of 436 luxury amodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/apres ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place w high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, w talent opens doors to exciting challenges in the hospitality industry. It's a place w career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
At Grand Hyatt Deer Valley, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We are seeking an energetic, service-driven professional to join our Front Office leadership team. This role is ideal for an emerging leader who is passionate about delivering exceptional guest experiences while supporting the day-to-day operations of a dynamic hotel environment.
The Assistant Front Office Manager supports the leadership of Front Office operations (Front Office, Guest Services, and PBX), ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, financial controls, and service delivery while maintaining Hyatt's high standards of hospitality. This role does require open availability, including weekends and holidays.
Responsibilities include, but are not limited to:
Support daily Front Office operations and colleague performance
Create and manage staff schedules to ensure appropriate coverage
Assist with hiring, training, and ongoing development of team members
Process payroll and support accurate timekeeping practices
Maintain cash control procedures for Front Office agents
Provide personalized service and support for VIP guests
Ensure guest satisfaction goals and service standards are consistently met
Collaborate with other departments to deliver a seamless guest experience
Promote and enforce safety standards and operational procedures
Why Work at Hyatt?
Free room Nights, Discounted and friends & Family room rates*
Medical, Dental and vision insurance with only 30-day waiting period*!
401K withpany Match*
Free employee meal during shift
Generous paid time off*
Tuition reimbursement*
Employee stock purchase plan*
Discounted Ski Passes*
Excellent training, professional development and more
Employee Referral Bonus for applicable positions of $250
*Applicable for FT Year Around Positions
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.
Qualifications
2-3 years of progressive hotel leadership experience
A true desire to satisfy the needs of others in a fast-paced environment.
Knowledge ofputers and systems.
Successful problem solving skills.
Excellent overallmunication skills.
Ability to multi-task.
Open availability
Able to stand for extended periods.
Must have a valid drivers license.
Job ID: 522296116
Originally Posted on: 5/23/2026
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