Food & Beverage Supervisor

Supervise daily F&B operations, establishing and maintaining policies and procedures

Maintain floor presence during service hours, assisting with needs of the operation

Interact with guests to investigate and resolve complaints regarding food quality, service, or accommodations

Perform and assist in some service tasks, such as assisting guests, re-stocking, counting inventory, bussing/food running, and cashier duties when necessary

Monitoring set up and maintenance of department to ensure all side work is complete

Ensure associates are kept informed of any changes in policies or events.

Ensure that department goals are communicated, understood, and met by all employees

Assist in constructive feedback conversations with associates

Responsible for engaging the guests at every table with friendly dialogue

Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements

Directly working with the management team in the development, implementation, and maintenance of quality service standards

Ensuring food and beverages are being served in a professional and timely manner

Assist in service training and completion of daily shift

All other tasks and duties as assigned

Experience working in a restaurant, F&B and supervisory experience preferred

Enjoy interacting with people in a fast paced environment.

Excellent organizational and time management skills.

Knowledge of POS Systems (Micros Preferred), & MS Office (Excel, PowerPoint and Outlook).

Must possess a positive attitude and excellent telephone etiquette.

Must be able to quickly adapt to effectively using new software products.

Must be dependable and available to work weekends, nights and/or holidays based on business demands.