Assistant Concierge Manager

Our established and highly regarded luxury hospitality client in Maui is seeking its next Assistant Concierge Manager . This role is perfect for a service-focused leader who thrives in a luxury setting, creating memorable guest experiences while developing a top-notch concierge team.

• Deliver exceptional guest service and handle VIP needs
• Lead, train, and schedule the concierge team
• Coach staff to meet luxury service standards
• Build local vendor relationships and curate unique guest experiences
• Stay current on Mauis top events, attractions, and dining
• Collaborate with other departments for seamless service
• Manage guest requests, reservations, and systems
• Resolve guest issues with professionalism

• 2+ years of hotel leadership (concierge preferred)
• Strong luxury guest service knowledge
• Excellent communication and problem-solving skills
• Organized, detail-oriented, and tech-savvy
• Hawaii Food Handlers Card, Maui Liquor Card, Tuberculosis Clearance
• Les Clefs dOr membership preferred

• $75,000 $83,000 base salary
• Commission plus annual bonus
• Generous relocation package