Guest Services Manager - Grand Wailea, A Waldorf Astoria Resort

JobID: 207052

Category: Guest Services, Operations, and Front Office

JobSchedule: Full time

Posted Date: 2026-06-01T10:00:00+00:00

JobShift:

Salary: $70,000 - 73,000/USD/Exempt

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Services Manager to join the Front Office Team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube

Classification: Full-Time

Shift: Various - must be available to work weekdays, weekends, and holidays.

Pay Rate: The annual salary range] for this role is $70,000 - $73,000 and is based on applicable and specialized experience and location.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Services Manager, you're not just overseeing day-to-day guest services operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.