Job ID: 217248927

Job Summary
Employment Type
Full Time
Years Experience
3 - 5 years
Salary
$10+ Hourly
Bonus/Commission
Yes
Job Description

Being a Manager at Whataburger is an incredibly important job. You’ll serve as both a restaurant leader and a team member. You’ll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.

The Manager is responsible for working closely with the General Manager of his/her assigned restaurant to inspire their team and for ensuring all health, safety, recruiting, budgeting, marketing, and sales goals are obtained throughout the assigned restaurant. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Supports the General Manager with regard to recruitment, development, training, and retention of quality Team Members and Team Leaders. Demonstrates a willingness to listen to Team Members and Team Leaders and address problems. Ensures a clean, safe, and energy-efficient operation during each shift. Ensures the store is always, in the customer's eye, "ready for business."

Duties:

  • Demonstrate excellent customer service, leading teams by example.
  • Maintain strong, positive relationships with Team Members through recruiting, training, performance evaluation, coaching, discipline, encouragement, and proper scheduling while keeping the General Manager informed of progress.
  • Greet customers, solicit feedback regarding product and service quality, and utilize feedback to initiate immediate improvements in the shift.
  • Utilize the sales and marketing plan as a basis for setting customer service goals, and ensure that the sales plan is in line with Period and Quarterly projections.
  • Track and audit sales, food, labor, cash and expense items each day. Post invoices as incurred, and review weekly/monthly in-store operating statement.
  • Ensure accurate inventories are conducted regularly, and maintain efficient ordering.
  • Investigate and ensure accurate, timely reporting of all safety incidents.
  • Ensure Team Members and Team Leaders follow accurate cash handling and security procedures.
  • Complete all required paperwork, adhering to timelines and proper procedures.
  • Communicate all complaints involving Whataburger policy violations to upper management.
  • Maintain strong communication with General Manager and staff to ensure operations run smoothly and all concerns are addressed appropriately.
  • Assume additional responsibilities as assigned.

 

To continue the path for career success at Whataburger, the Manager will participate in a skills development program and will be required to achieve certifications associated with the position.

Quick Apply
COMPANY OVERVIEW

Whataburger

Over six decades ago, an adventurous and determined entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand, located on Ayers Street in Corpus Christi, Texas, “Whataburger.”

Similar Jobs

Culinary Service Manager
Spanish Fort, AL Direct Apply

Restaurant Manager
Mobile, AL

Kitchen Manager / Sous Chef
Mobile, AL

General Manager Schillinger Road
Mobile, AL

Food Service Manager - Patient Services
Mobile, AL