Housekeeping Supervisor (Part Time)

For nearly 80 years, Sandy Cove Ministries has been a place where millions of people have connected with God and each other.

We offer year-round signature programs designed to uplift and strengthen individuals and families, including summer vacation packages and a day camp for kids. We also contract with ministries and organizations, helping them create their own impactful retreats and events on our property.

All of this happens at our breathtaking location on the headwaters of the Chesapeake Bay in North East, Maryland. With 150 guest rooms in our lodge and 220 beautiful acres, we offer guests authentic hospitality and the rest and renewal they crave.

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Sandy Cove Ministries is seeking a part-time Housekeeping Supervisor to join our team.

Position Summary : The Housekeeping Team Supervisor is responsible for supporting the Housekeeping Manager in directing department staff and operations, and assisting in all aspects of housekeeping, to achieve a consistent guest satisfaction rating of 3.6 or above (on a 4-point scale).

General Purpose : To help ensure that Sandy Cove Ministries guests have clean and pleasant rooming accommodations to not be distracted from the Sandy Cove experience.

Role Qualifications :

• Personal relationship with Jesus Christ
• Enthusiasm for the mission at Sandy Cove Ministries
• Heart to serve guests and disciple staff
• 1 year in supervisor role (preferably in hospitality)

Essential Job Functions/Responsibilities :

• In the absence of the Housekeeping Manager, help to oversee and run the department effectively
• Assist in spiritually leading department staff with devotions, prayer, and encouragement
• Help ensure all Chesapeake Lodge guests arrive and enjoy comfortable, clean Accommodations
• Perform administrative duties (i.e. forms, reports)
• Perform ongoing cleaning inspections to ensure quality
• Develop and maintain a good working rapport with other departments to ensure proper preparation for guests and groups
• Help assure cleanliness and safety of the facilities for guests and staff; clean guest rooms and common areas as needed
• Professionally clean guest rooms, using proper sanitary procedures, by changing bed linens, scrubbing bathrooms, restocking amenities, polishing furniture, restocking all amenities (towels, trash bags, soaps, etc.) checking for lost items under beds and behind furniture, and vacuuming, mop rooms and hallway.
• Perform deep cleaning responsibilities as assigned (wash walls and vents, move furniture to clean, and clean windows)
• Clean summer staff cabins, dorms, motels, and upper lodging facilities as necessary
• Assist with lobby duties as needed
• Assist with laundry as needed by sorting, washing, drying, and folding all linens used in guest rooms
• Delegate work assignments to housekeeping staff in the absence of the Housekeeping Manager; follow and encourage colleagues to follow SCM Housekeeping Department standards. Help ensure all health & safety regulations are adhered to as mandated by law and Sandy Cove policy
• Review complaints and grievances and make necessary oral/written reports to management; escalate maintenance requests to the Maintenance team
• Utilize skill level sheets to assist in staff training and development
• Proactively monitor housekeeping supplies and equipment; communicate supply needs to the Housekeeping Manager for timely ordering
• Help work towards creating an employee team-oriented learning environment
• Other housekeeping duties as assigned

Essential skills and experience:

• Ability to make independent decisions and problem-solve
• Knowledgeable of housekeeping practices, procedures, and guidelines about hotel facilities
• Ability to help create a team environment

Nonessential skills and experience:

• Experience working in Not-for-Profit camps or conference centers

Reporting to this position : Housekeepers, Laundry Attendants, Lobby Attendants

Physical demands of work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Physical demands : While performing the duties of this job, the employee is required to stand, walk, sit, use hands, climb stairs, balance, stoop, kneel, talk, or hear. The employee must occasionally lift and/or move up to 50 pounds.
• Work environment: While performing the duties of this job, the noise level in the work environment is usually minimal

Compensation : Minimum $16.50/hr. | Maximum: $21.79/hr.

Part-Time Employee Benefits : Paid MD Sick time (18 and over), 401(k) with employer match, service awards, meal privileges, attend Sandy cove events free and discounted lodging for staff and immediate family.

Learn more about Sandy Cove by visiting www.sandycove.org.