Dining Room Supervisor

When you work at Porters Neck Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Porters Neck Village is recruiting for a hospitality focused Dining Room Supervisor to join our team! This position provides full-scope, hands-on dining room management in the Food and Beverage Department. Responsible for maintaining a superior level of quality service and cleanliness at all times.

Here are a few of the daily responsibilities of a Dining Room Supervisor:

• Responsible for the overall operation, coordination, appearance, and maintenance of dining room and serving staff in order to create and maintain a positive experience for all customers.

• Provide leadership, development and training, counseling, scheduling and oversight of all serving staff.

• Includes processing of payroll and completion of 90 day and annual performance reviews for all assigned staff.

• Exemplify at all times the Community's standards of cleanliness, sanitation and organization.

• Responsible for adhering to food quality, appearance and presentation standards at all times.

• Ensure company standards for an appropriately staffed, operational and stocked dining room.

• Exhibit serving standards of speed, accuracy, and efficiency.

• Train servers in customer service, efficient serving techniques, setting tables and how to maintain workstations in proper order.

• Responsible for preparing server schedules according to operational needs and budgetary compliance.

• Set tables and maintain workstations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.

• Clear dishes from tables during and after meal service and assist with dish washing.

Here are a few of the qualifications we need you to have:

• High school diploma/GED or the equivalent education, training and experience
• Minimum of 3 years restaurant or senior living experience, or equivalent serving and staff management experience

Porters Neck Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions.

LCS Hospitality Promises

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee, and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees, and guests feel important.
• We ask "Is there anything else I can do for you?"
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer