Restaurant Manager of BYU (ONE GT, Grand Cayman)

Position Summary: As the Restaurant/Bar Manager of BYU, you will oversee the daily operations of a rooftop dining destination, across multiple meal periods, and indoor & outdoor bar, indoor & outdoor seating, as well as poolside seating and dining. BYU is an operation that redefines the culinary experience through island-Asian fusion cuisine, handcrafted cocktails, and breathtaking views. BYU is a bold, high-energy venue known for its immersive ambiance, curated music, and striking design. In this role, you will lead the front-of-house team to deliver seamless, elevated service that complements BYUs vibrant culinary and entertainment offerings. You will manage staffing, training, and guest relations, while collaborating with chefs, mixologists, and music curators to create a cohesive and sensory-driven dining experience. Your leadership will ensure operational efficiency, uphold the highest standards of hospitality, and foster a culture of creativity and excellence.

Core Responsibilities: Restaurant Manager, BYU

• Lead Front-of-House Operations: Oversee daily service execution, ensuring smooth coordination between hosts, servers, bartenders, and support staff.
• Deliver Elevated Guest Experiences: Maintain a high standard of hospitality, anticipating guest needs and resolving issues with professionalism and grace.
• Team Leadership & Development: Recruit, train, and mentor staff to uphold BYU s service standards and foster a culture of excellence and collaboration.
• Operational Efficiency: Manage scheduling, inventory, and vendor relationships to ensure cost-effective and seamless operations.
• Collaborate Cross-Functionally: Work closely with the Chef de Cuisine, mixologists, and music curators to create a cohesive and immersive dining experience.
• Maintain Brand Standards: Ensure that all aspects of service, ambiance, and presentation reflect BYU s identity as a modern, coastal fine dining destination.
• Drive Revenue & Performance: Monitor financial performance, implement strategies to optimize profitability, and support marketing initiatives.
• Ensure Compliance & Safety: Uphold health, safety, and sanitation standards in accordance with local regulations and company policies. Follow as well as implement and review/monitor the Cash handling procedures established by the Hotel.
• Guest Relations & Feedback: Engage with guests to gather feedback, build loyalty, and continuously refine the dining experience.

Knowledge & Skills Minimum & Preferred

• Minimum three (3) years of experience in upscale or fine dining restaurant management.
• Strong Beverage experience is required, with three (3) years of experience in a high-volume bar setting preferred.
• Wine expertise is preferred, with certification (WSET, Court of Master Sommeliers, or equivalent) or sommelier-level training.
• Advanced Experience with Craft cocktail creation, bar service and cocktail and food pairings.
• Strong leadership and team development capabilities.
• Excellent guest service and conflict resolution skills.
• Proficiency in budgeting, scheduling, and inventory control.
• Strong computer skills in Microsoft Suite, Point of Sale systems, Inventory systems, Reservation systems, Efficiency/scheduling systems.
• Knowledge of health, safety, and sanitation regulations.
• Ability to collaborate across culinary, bar, and entertainment teams.
• Detail-oriented with a focus on ambiance and presentation.
• Strong communication and organizational skills.
• Passion for hospitality and creating memorable guest experiences.
• Required to work extended hours, including weekends, public holidays, and late nights.

Physical Requirements:

• Sit, stand and walk for varying lengths of time.
• Lift approximately fifteen (15) pounds.
• Good communication skills, both written and verbal.
• Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone phone, filing cabinets, photocopiers and other office equipment as needed

Additional Requirements: This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.

**Preference will be given to Caymanians and Permanent Resident Holders (P.R. & RERC Holder)**

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