Housekeeping Inspector

AVALON HOTEL BEVERLY HILLS

With its breezy mid-century vibes, discover a quintessential boutique hotel experience tucked away in the more residential heart of Beverly Hills — all centered around an iconic, cabana-lined boomerang-shaped pool. An architectural gem filled with unique details, its understated luxury runs deep, from its design-forward indoor and outdoor spaces for events and small gatherings to the Cali-fresh, chef-driven cuisine at poolside jewel box restaurant Viviane.

Job Summary:

As a Housekeeping Inspector, you will be responsible for ensuring that all guest rooms and public areas meet the hotel’s high standards of cleanliness and maintenance. You will inspect rooms and common areas for quality assurance, manage the housekeeping team’s performance, and ensure that guest needs are met. Your role is essential in maintaining the overall cleanliness, organization, and safety of the hotel, ensuring that every room meets guest expectations before check-in.

Essential Job Duties and Responsibilities

• Room Inspections & Quality Control:
• Conduct thorough inspections of guest rooms, ensuring that all cleaning standards are met, including bedding, bathroom cleanliness, amenities, and room presentation.
• Inspect the public areas, hallways, stairwells, and service areas to ensure cleanliness and organization.
• Ensure that rooms are properly stocked with amenities, linens, and supplies as per hotel standards.
• Check for any maintenance or safety issues in guest rooms and public areas, reporting any issues to the maintenance department for immediate attention.
• Perform deep cleaning inspections when needed, ensuring that rooms meet high standards for guest comfort.
• Team Supervision & Training:
• Supervise housekeeping staff and provide guidance on cleaning and organizational standards to ensure quality results.
• Conduct training sessions for new or existing housekeeping team members, ensuring they understand and adhere to the hotel’s cleanliness standards and procedures.
• Provide constructive feedback to room attendants and other housekeeping staff, ensuring continuous improvement and high-quality performance.
• Ensure that team members are properly equipped with the necessary cleaning supplies and tools to perform their duties efficiently.
• Guest Satisfaction & Communication:
• Ensure that all rooms meet the expectations of guests by completing room inspections before check-in.
• Handle guest complaints or requests related to cleanliness and room conditions, addressing them promptly and ensuring guest satisfaction.
• Communicate with the front desk and management team about room readiness, guest feedback, or any special requests.
• Work with the housekeeping team to resolve any issues that may impact the guest experience, including delays in room cleaning or special accommodations.
• Inventory & Supply Management:
• Monitor inventory levels of housekeeping supplies, ensuring that adequate stock is available for daily operations.
• Coordinate with the housekeeping supervisor to reorder linens, cleaning products, and room amenities as needed.
• Assist with the management of laundry services, ensuring that linens and towels are stocked and well-maintained.
• Health & Safety Compliance:
• Ensure that all cleaning processes follow the hotel’s health and safety guidelines, including safe handling and storage of cleaning chemicals.
• Maintain a safe and sanitary environment in guest rooms, service areas, and laundry rooms.
• Ensure that all housekeeping staff adhere to hotel safety protocols, including proper lifting techniques, use of equipment, and emergency procedures.
• Monitor the condition of hotel equipment and report any malfunctions to the appropriate department for repairs.
• Reporting & Documentation:
• Maintain accurate records of inspections, including any deficiencies, room status, and maintenance requests.
• Prepare daily reports for housekeeping supervisors and hotel management, highlighting room conditions, guest satisfaction, and areas for improvement.
• Track and report any lost and found items from guest rooms, ensuring proper procedures are followed for inventory and return.

Education and/or Experience

• High School Diploma or equivalent required.
• Previous experience in housekeeping or hotel operations is required, with at least 1–2 years in a supervisory or inspection role.
• Experience in cleaning, organizing, or facility maintenance is beneficial.
• Familiarity with hotel property management systems (e.g., Opera, InforHMS) is a plus.

Skills/Specialized Knowledge

• Strong attention to detail and ability to identify areas that need improvement.
• Ability to supervise, coach, and motivate housekeeping staff to achieve high standards of cleanliness.
• Excellent communication skills to interact with guests, team members, and management.
• Strong organizational skills and ability to prioritize tasks effectively.
• Knowledge of safety and hygiene standards, including the proper use of cleaning chemicals and equipment.

Physical Demands

• Ability to sit or stand for extended periods of time.
• Ability to occasionally lift or move up to 30 pounds (e.g., linens, cleaning supplies)
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.