Front of House Manager

1 year

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, a company bonus plan, health insurance (medical, dental and vision), life insurance, 401k with company match, paid vacation accrual, paid sick days, paid parental leave, in-house dining credits, career progression and professional development.

Seeking an energetic, highly motivated restaurant Manager for our New Orleans Restaurant. The Manager is responsible for supporting the daily business operations under the General Managers supervision, ensuring that the team delivers the required tasks with the highest quality and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge. This individual will manage the staff and operations of the restaurant.

Responsibilities:

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged

• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service

• Proactively interact with restaurant guests; build loyalty and face/name recognition

• Positively handle guest requests and accept feedback

• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback

• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant

• Staff, train and develop guest-focused employees

• Sound decision making capability

• Assist with inventory counts, costs, and maintenance as specified by GM

• Performs other job-related duties as assigned

• Scheduling

Skills & Requirements:

• Strong interpersonal skills (motivating, delegation, conflict management)

• One year of casual or fine dining experience preferred

• Wine knowledge required

• Ability to coordinate multiple tasks while maintaining standards of operations

• Strong problem-solving, organization and time management skills

• Excellent guest service and hospitality skills and professional presentation

• Ability to motivate employees to work as a team to ensure that food and service meet high level standards

• Excellent verbal and written communication skills

• Self-motivated with excellent organizational skills and attention to detail

• Excellent planning, organization and follow-up skills

• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type : Full Time

Compensation Type : Salary

Compensation: Salary (Based on Experience)

Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance

Restaurant Management

Restaurant Industry

Strong interpersonal skills

Leadership

Food Knowledge

restaurant industry experience

Strong Food Knowledge

Food and Beverage Knowledge

Customer Service

Quality Control

Execution

Customer Relationship Management

Customer Loyalty Building

Interpersonal Skills

Team Management

Maintaining Quality

Motivating

Conflict Resolution

Wine Knowledge

Inventory Management

Beverage Knowledge

One Year of Casual or Fine Dining Experience Preferred

Casual or Fine Dining Experience

Problem Solving

Delegation

Service Standards

Wine Knowledge Required

Coordination of Multiple Tasks

Training and Development

Ability to Coordinate Multiple Tasks

Organization

Conflict Management

Ability to Coordinate Multiple Tasks While Maintaining Standards of Operations

multi tasking

Adaptability

Time Management

Fine Dining Experience

Communication

Guest Interaction

Coordination

Strong Problem Solving Skills

Problem Solving Skills

Attention to Safety and Sanitation

Guest Service

Organizational Skills

Safety and Sanitation

Organization Skills

Effective Listening

Safety and Sanitation Awareness

Safety Awareness

Hospitality

Task coordination

Attention to Detail

Staff Management

Time Management Skills

Excellent Guest Service

Guest Engagement

Verbal Communication

Excellent Guest Service and Hospitality Skills

Hospitality Skills

Service Excellence

Written Communication

Professional Presentation

Verbal and Written Communication

Excellent verbal and written communication

Multitasking

Service Quality Assurance

Planning

Physical Stamina

Ability to Motivate Employees

self motivation

presentation

Motivating Employees

Decision Making

Engagement and Motivation

Engagement

Follow-Up

Excellent Verbal and Written Communication Skills

Employee Motivation

Verbal Communication Skills

Engagement With Guests

physical demands management

Self Motivated

Written Communication Skills

Feedback Handling

Urgency in Task Execution

Operational Efficiency

Communication Skills

Excellent Organizational Skills

Listening Skills

Bilingualism (French and/or Spanish Preferred)

Planning Skills

Follow Up Skills

Lifting

Clarifying Concerns

physical demands

Sitting

Understanding Concerns and Issues Raised by Guests

Teamwork

Standing

Physical Demands: Seeing, Hearing, Speaking, Reaching, Lifting Up to 50 Pounds, Sitting, Standing for 4 to 8 Hours, Bending, Moving Intermittently

Bending

Listening

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