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Executive Housekeeper

The Southern Hotel

428 E Boston St

Covington, LA 70433

Hotel with 42 Rooms

Managed By Tandem Hospitality Group

Full-Time

Job Description

The Executive Housekeeper is responsible for assisting the Hotel General Manager with the successful operation and administration of the Housekeeping Department. This includes, but is not limited to, staff training, coaching, counseling, and enforcing the hotel's standard operating procedures. The Executive Housekeeper must ensure that the housekeeping department is continually balanced, while also focusing on providing exceptional customer satisfaction to our internal and external guests.

Job Responsibilities

Inspects guest rooms and public areas daily to ensure quality standards and consistency

Works with supervisors and inspectors to ensure guest room status is communicated to Front Desk in a timely and efficient manner

Works collaboratively with supervisors and inspectors to continually enhance and advance the hotel's goals and operations

Work closely with fellow managers and supervisors to develop them both personally and professionally

Establishes consistent operating procedures

Motivates the staff and establishes a productive and positive work environment

Responsible for the appropriate scheduling of Housekeeping Staff to ensure guest and Hotel business needs

Maintain complete knowledge of all operations department policies/service procedures

Ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department

Conduct daily stand-up meetings with staff to ensure employees are informed

Ensure that staffing level requirements are met when both minimum and maximum occupancy levels dictate.

Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis

Directly contact respective personnel and relay any deficiencies that are to be corrected

Maintain constant control over changes and variances in budget for payroll, staff, ordering of supplies according to changes in occupancy levels

Ensure that an accurate inventory is completed at least twice a month pertaining to housekeeping amenities and supplies, standard guest room items, cleaning supplies, linen, etc.

Work with engineering to ensure that all equipment within the guest rooms and all operational departments within the hotel are functioning properly and are a part of an effective preventative maintenance program

Has a flexible schedule that can work any shifts. Assists with staffing coverage in the instance of call-offs

Must be well organized and have excellent supervision, communication, and oversight skills

Establishes and maintains open, collaborative relationships with employees and fellow management team members

Ensure that all operations departments and employees comply, on a consistent basis, with all Fire Department Safety codes and OSHA guidelines

Review status of assignments and any follow-up action with manager and/or on-coming shift supervisor

Perform all reasonable job duties as requested

Serve as Manager on Duty on as needed basis

Job Requirements

Prior housekeeping experience, 1-3 of supervisory experience preferred

Excellent customer service skills

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Posted July 15, 2025

10

The Southern Hotel

The Southern Hotel is located in the center of charming Covington, Louisiana.

In the quaint town of Covington, Louisiana, located just across Lake Pontchartrain from New Orleans, the Southern Hotel's vaunted history of hospitality began in 1907. Established as a physical and spiritual retreat where visitors would re-energize amidst the area's cool breezes, piney woods and mineral springs, the hotel hosted guests for more than 50 years.

From its original opening on June 1, 1907 until the 1960s when it ceased operation as a hotel, the Southern Hotel was an integral part of the Covington community. It hosted Sweet Sixteen parties, wedding receptions, anniversary dinners, and was a favorite for honeymooners. During the fifty years in which the building housed other businesses and then stood vacant for a time, it was still, in the collective memory of the town of Covington, the old hotel.

When the hotel's new owners purchased the property in 2011, they were motivated by a desire to return the building to a modern interpretation of what it once was. After a two-year meticulous renovation and restoration, the hotel reopened on June 1, 2014, 107 years to the date from its original opening. The lobby of the hotel is now affectionately described as Covington's living room, and is once again a beloved gathering place. From the furniture in the guest rooms to the artwork in the common areas, the hotel honors Covington's legacy as an artists' community by showcasing the work of many local artists; its two suites are named after Walker Percy, who was from Covington, and Thomas Sully, a Louisiana architect; and its meeting room is the Olympia Room, named after the local fifty-year-old Mardi Gras Krewe, and it displays the Krewe's artifacts and memorabilia for the public to see.

The hotel's restaurant, The Gloriette, is led by Chef Steven Marsella and features local and French-inspired cuisine, all in the warm and vibrant environment of the newly designed space.

A family-owned business, the hotel is committed to elevating the art of hospitality and providing guests with an experience that is rooted in the past, connected to the community around it, and celebrating all of the elements of a good lifegood food and drink, comfort and communion, creativity and culture.