Housekeeping Supervisor

Housekeeping Supervisor Multi-Property Operations
Location: San Diego, California, United States
Company: XLNC Exotic Homes
Job Type: Part time
Compensation- $15 - $20 Based on Experience
Experience: Minimum 34 years of housekeeping experience
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Job Summary:
The Housekeeping Supervisor is responsible for overseeing housekeeping operations across multiple properties in San Diego. This role includes conducting on-site inspections, verifying cleanliness standards, engaging directly with guests, supervising housekeeping teams, and ensuring that each property delivers a consistent and exceptional experience.
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Key Responsibilities:
On-Site Inspections & Cleanliness Audits
Travel regularly between assigned properties to conduct detailed inspections.
Verify that all guest rooms, bathrooms, kitchen common areas, and back-of-house areas meet established cleanliness and presentation standards.
Prepare and maintain inspection reports, noting deficiencies and corrective actions.
Guest Interaction & Service
Address guest concerns or special requests promptly and professionally.
Follow up to ensure guest satisfaction after issues are resolved.
Team Supervision & Training
Supervise housekeeping staff across all properties, including housekeepers, room attendants, and laundry personnel.
Provide training on cleaning procedures, safety protocols, and customer service expectations.
Monitor team performance, provide coaching, and escalate issues when needed.
Inventory & Supplies Management
Ensure each property has sufficient stock of cleaning supplies, linens, and guest amenities.
Oversee proper storage, usage, and handling of chemicals and equipment in compliance with OSHA standards.
Coordinate supply orders and track expenses.
Health, Safety & Compliance
Ensure all properties comply with California Department of Public Health and OSHA regulations.
Enforce safety standards for staff and guests, including proper use of personal protective equipment (PPE) and cleaning protocols.
Maintain records of safety incidents and training.
Administrative Duties
Maintain accurate documentation, including inspection logs, timesheets, and supply inventories.
Prepare weekly and monthly reports for management review.
Assist in scheduling and payroll verification for housekeeping teams.
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Requirements:
Education:
High School Diploma or equivalent required.
Hospitality Management coursework or certifications preferred.
Experience:
Minimum 34 years of housekeeping experience, with at least 2 years in a supervisory role.
Experience managing multiple properties is highly preferred.
Skills & Attributes:
Strong knowledge of cleaning standards and health regulations.
Ability to work independently, prioritize multiple tasks, and travel daily between locations.
Excellent communication skills to interact with guests and team members.
Strong attention to detail and problem-solving ability.
Basic computer proficiency (MS Office, Google Workspace, property management systems).
Valid drivers license and reliable transportation to travel between properties.