Assistant Housekeeping Manager

Job Description Summary

The Assistant Housekeeping Manager supports the daily operations of the housekeeping department, ensuring cleanliness, organization, and high service standards throughout guest rooms, public areas, and back-of-house spaces. This role assists in supervising staff, managing inventory, maintaining safety standards, and fostering a positive and productive work environment.

Job Description

Supervise and coordinate the activities of housekeeping staff.

Conduct daily inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.

Assist in training housekeeping team members

Monitor inventory levels of cleaning supplies and linens;

Collaborate with the front office and maintenance teams to ensure timely room readiness and address repair needs

Respond promptly to guest requests and resolve complaints with professionalism and care

Maintain accurate records of schedules, inspections, and supply usage

Enforce safety and sanitation policies in compliance with local health regulations

Support the Housekeeping Manager in administrative tasks and serve as acting manager in their absence

Participate in departmental meetings and contribute to continuous improvement initiatives

Qualifications:

High school diploma or equivalent required

Minimum 2 years of experience in housekeeping or hospitality operations, with at least 1 year in a supervisory role

Strong leadership, communication, and organizational skills

Ability to work flexible hours, including weekends and holidays

Proficiency in housekeeping software and Microsoft Office Suite

Bilingual abilities (e.g., English/Spanish) are a plus

Physical Requirements:

Ability to stand, walk, bend, and lift for extended periods

Must be able to lift up to 30 pounds

Comfortable working in a fast-paced, physically active environment

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.