Restaurant Manager

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Training & development
• Vision insurance
• Wellness resources

Job Title: Restaurant Manager
Location: Goodstone Inn & Restaurant
Reports To: General Manager
Employment Type: Full-Time | On-Site

About Goodstone
Nestled in the heart of Virginias wine and hunt country, Goodstone is a luxury inn and farm-to-table restaurant offering refined hospitality, exceptional culinary experiences, and unforgettable events. Our mission is to create timeless moments through gracious service, exquisite cuisine, and a deep connection to the land.

Position Overview The Restaurant Manager is responsible for the seamless day-to-day operation and profitability of the Goodstone Restaurant, overseeing both front-of-house (FOH) and back-of-house (BOH) teams. This hands-on leadership role ensures the highest standards in guest experience, team performance, and operational efficiency. The ideal candidate brings a deep passion for hospitality, strong leadership and operational skills, and experience managing all aspects of a fine dining environment.

Key Responsibilities

• Lead all daily restaurant operations, including restaurant(s), bar, pool service, and banquets, ensuring excellence in service, food quality, and cleanliness.
• Ensure seamless communication and coordination between FOH and BOH teams to deliver a consistent, elevated guest experience.
• Foster a culture of accountability, teamwork, and professional growth. Oversee quality control of food preparation, presentation, and timing in partnership with the Executive Chef.
• Conduct regular team meetings and one-on-ones to support team engagement and development.
• Collaborate with culinary and service teams to design menu offerings and pricing strategies that align with brand standards and guest preferences.
• Develop and implement SOPs to improve operational efficiency and service consistency.
• Monitor guest satisfaction and address issues promptly with a focus on resolution and retention.
• Work with marketing to supplement feedback systems to evaluate and improve service delivery continuously.
• Respond promptly to any and all customer reviews.
• Ensure compliance with health, safety, and sanitation standards.
• Oversee F&B budgets, P&L statements, labor cost management, and inventory controls.
• Analyze financial performance and implement corrective actions when necessary.
• Monitor and address voids, comps, spoilage, and service recovery expenses
• Collaborate with the Events and Sales teams for special dining experiences, weddings, and private functions.
• Evaluate employee performance and provide ongoing coaching and recognition.

Qualifications

• Proven experience (5+ years) in food and beverage leadership, preferably in a boutique or luxury hospitality environment.
• Exceptional leadership, interpersonal, and communication skills.
• Strong knowledge of FOH and BOH operations, including fine dining standards, culinary practices, and service protocols.
• Hands-on approach with a commitment to service excellence and team development.
• Demonstrated ability to manage budgets, control costs, and drive profitability.
• ServSafe Certification or equivalent preferred.
• Strong communication and leadership skills with a collaborative mindset.
• Strong wine knowledge preferred
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• POS and reservation system experience preferred (e.g., Silverware, BinWise, OpenTable).

Supervisory Responsibilities
The Restaurant Manager supervises all front- and back-of-house restaurant personnel, including servers, hosts, kitchen staff, and support team. This role is responsible for operational and performance management of all restaurant team members and fostering a positive and service-driven culture.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Dining and lodging discounts
• Opportunities for growth and professional development

Work Environment

• Operates in a professional fine dining and hospitality setting
• Requires flexibility and responsiveness to changing guest needs and the pace of service
• Must be comfortable working both indoors and outdoors

Physical Requirements

• Ability to stand and walk for extended periods
• Occasional lifting of up to 30 pounds
• Regular use of hands and arms for serving and operational tasks
• Clear communication and active listening are required

Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.